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MS TEAMS/O365 Support Analyst

Company: Apex Systems
Location: Austin
Posted on: February 20, 2021

Job Description:

We are looking for an I nfrastructure Level 2 MS Teams Administrator providing, guidance and support for the O365 Teams infrastructure/platform! Role: Teams Administrator Length: 12 months Location: Remote during COVID // Onsite - Austin Requirements: 3 years: Managing O365 tenant, Windows server 1 year: Azure AD 2 years: MS Teams Preferred: 5 years: Active Directory 2 years:

  • MS enterprise agreement exposure
  • ServiceNow-ticketing,
  • MS InTune Services Daily Tasks: Worker will perform these Tasks: --- Implement and administer directory services security policies, standards, and procedures in Coordination with Security and Information Security Service Component Provider --- Administer Federation Services within the Directory services environment (currently Active Directory Federation Services), other Federated services, and similar applications --- Interface with Service Provider support as needed, including opening tickets with vendors when support is needed --- Participate in the annual review of machine plans and workload forecasts (the Service Provider shall include long-range technology forecasts and technology refresh planning In this capacity planning process to ensure that, TxDOT will realize the full benefits of technology and performance trends) --- Advise (or manage) any upgrade or configuration change of O365 tenant --- Test new versions of machines, operating system, and software prior to recommending the implementation of these products --- Work with and provide input on solutions from DCS Solution Architects --- Provide O365 support for entire company --- Work with Applications tower to implement any applications changes and upgrades --- Manage ticket queues as appropriate. --- Create / Advise on workflow and linked processes. --- Participate on call rotation --- Manage the Teams service and escalations --- Manage eDiscovery queue escalations --- Manage PowerBI service and escalations --- InTune Services --- Assist in audit processes --- Ability to work with multiple vendorsIf you meet these requirements and are interested in this position, please send your updated resume to EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or - provided by Dice

Keywords: Apex Systems, Austin , MS TEAMS/O365 Support Analyst, Professions , Austin, Texas

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