Support Analyst - Business Systems
Company: Addison Group
Location: Austin
Posted on: February 20, 2021
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Job Description:
Overview: The Business Systems Engineering Support Analyst is
responsible for executing assigned corporate technology
initiatives. He/she will be responsible for triaging and providing
direct support for multiple business groups across multiple
technology platforms, focusing mainly on Salesforce and
ServiceNow.Must Have:1. Ticket Triaging experience2. Experience
using ServiceNow and Salesforce for tickets3. Understanding of
where to send specific tickets for resolution4. Excellent customer
serviceEssential Duties and Responsibilities:
Keywords: Addison Group, Austin , Support Analyst - Business Systems, Professions , Austin, Texas
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