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Information Technology Help Desk Technician

Company: GTS Technology Solutions
Location: Austin
Posted on: February 19, 2021

Job Description:

Are you a savvy, Technical Ninja who likes to help others resolve their PC difficulties and IT-related issues? Are you ready to strive to make monthly bonuses for hitting your target ticket closures? If the answer is yes, don't wait too long to apply for this contract-to-hire Help Desk Support role, with a company that wants to invest in you.Are you ready for...Your career advancement through on the job training with an awesome Monday - Friday work schedule?Extraordinary work environment with a GREAT company culture?Continued growth through paid certification programs?IF SO.....Do you have...-- 1-2+ years experience with information systems, processes and procedures, and knowledge of current hardware and software troubleshooting techniques?-- Extensive knowledge of personal computers, printers, other peripheral equipment, Microsoft products such as Windows 10, Office 365, and other applicable enterprise software?-- Awesome customer service techniques, and can keep a cool head with frustrated callers and/or stressful conditions?-- The strong ability to present and explain technical information to a non-technical audience, and effectively communicate orally and in writing in the English language with all levels of staff?GTS Technology Solutions, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics

Keywords: GTS Technology Solutions, Austin , Information Technology Help Desk Technician, Professions , Austin, Texas

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