Field Service Technician- Austin, TX
Company: Radio Systems Corporation
Location: Austin
Posted on: January 12, 2021
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Job Description:
Description: For over 47 years, Invisible Fence Brand has been
keeping more than 3 million dogs and cats safe at home by providing
pet owners with trusted technology, proven training procedures and
total peace of mind. We pioneered the concept of electronic pet
containment. The results of our efforts are impressive. We have a
98% customer satisfaction rating and a 99.5% success rating of
keeping Dogs Safe at Home!If you are looking for a growing company
offering a fantastic total compensation package, and LOVE DOGS and
PEOPLE TOO, then this is the company for you!We are looking for
serious individuals who are highly motivated, reliable and bring a
positive attitude to the work force. It is also important that you
have excellent communication and interpersonal skills, particularly
the ability to interact effectively with our
clients.Responsibilities:* Install assigned Invisible Fence Brand
pet solutions each day.* Setup, operate and maintain all assigned
installation equipment.* Maintain in good working order and
cleanliness of all company vehicles and equipment assigned to Field
Technician and report to General Manager (GM) is issue that require
additional maintenance.* Provide service for all Invisible Fence
Brand solutions.* Effectively train pets to Invisible Fence Brand
solutions.* Provide superior customer service by* Helping design
and confirm solution layouts with customer.* Return calls to the
office regarding any customer concerns immediately.* Solicit and
collect customer referrals and endorsement letters.* Maintain
customers' home by providing a clean and neat installation/service
and always cleaning up any messes that are made during the work
being provided.* Consistently deliver friendly, positive and
professional service at all times including travel times to jobs to
include professional driving habits.* Offer and sell additional
solutions to consumers.* Maintain Ambassador status for Invisible
Fence Brand by actively generating referrals, leads and
appointments with every customer contact.* Collect all necessary
paperwork and payments for all appropriate work and submit to GM in
a timely manner.* Maintain proper inventory and stocking of
products for service vehicles.* Meet and assess customer's pets and
determine their suitability for Invisible Fence Brand solutions and
report to customer and GM any potential issues.. Requirements: *
Valid driver's license with good record.* Customer service and/or
sales experience.* Great communication skills.* Enjoy working
outdoors in all types of weather.* Enjoy working with dogs and
people.* Must be able to lift up to 80 lbs on a regular basis.*
Must be able to work some Saturdays.* Must be proficient in
internet and email usage, and able to learn new software quickly!*
A high level of professionalism.* Ability to solve problems and
perform well under pressure and time constraints.* Ability to read,
write, and speak English and to be able to effectively communicate
sales or service agreements with customer's in an accurate manner.*
Excellent communication skills, with special emphasis on effective
listening.* Well-groomed and maintain continued professional
appearance and demeanor.* Must maintain prompt and consistent
attendance to include arrival times for work on job assignments.*
Ability to understand customer base, competition and market
dynamics.* Exceed standard customer satisfaction levels.Benefits*
$15.50/hr plus 8.5% commission* Company van plus paid gas for all
business use.* Excellent Health, Dental and Vision insurance
package - 70-90% company-paid.* 401K Plan with 5% company match*
Generous Paid Holiday and Paid Time Off Schedules - 26 paid days
off in first year!* Company-paid Life, STD and LTD insurances*
Generous annual pet product allowance* Gym reimbursement* Pet
adoption reimbursement* Educational assistance programTo learn more
about our company, please click here: Invisible
FencePM20PI127367051
Keywords: Radio Systems Corporation, Austin , Field Service Technician- Austin, TX, Professions , Austin, Texas
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