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Senior Business Analyst

Company: Leidos
Location: Austin
Posted on: July 1, 2020

Job Description:

Description Job Description Leidos is seeking a Sr. Business Analyst in Austin, TX. This role is located at our customer location, The Department of Veteran Affairs Austin Information Technology Center (AITC). The Senior Business Analyst is responsible for considering functional benefits, technical performance, risks, schedule concerns and Application Performance Monitoring. Hands on Application Performance Management experience is required. Qualified candidate will have experience with at least one of the monitoring tools, ticket management systems Service Now, Introscope, Splunk, AppDynamics The qualified candidate must have extensive IT experience in the analysis, design, and evaluation of information systems utilizing commercial-off-the-shelf (COTS) and development software. Must be well versed in understanding structured analysis and design methodologies for the translation of systems requirements from business needs with a proven track record. Must be able to evaluate cost factors and risk. Hours 600 a.m. - 230 p.m. Monday - Friday Position is Onsite. VA Austin Information Technology Center This is an exciting opportunity to use your experience helping the IOSS mission. The mission of the Department of Veterans Affairs (VA), Office of Information Technology (OIT), Information Technology (IT) Operations and Services (ITOPS), Infrastructure Operations (IO) is to support One VA world-class service to Veterans and their families by delivering results-oriented, secure, highly available, and cost-effective information technology services. IO support helps to provide critical services focusing on consistent availability of Veteran-facing applications and quick delivery of benefits for Veterans Primary Responsibilities A Senior Business Analyst has experience in the effective use of data provided by cost estimators to create overall cost versus benefit assessment. Experience with at least one monitoring tools, ticket management systems Service Now, Introscope, Splunk, AppDynamics, and application monitoring toolsets. Candidate will be responsible for considering functional benefits, technical performance, risks, and schedule concerns. Responsible for the execution of team monitoring, proactive engagement, problem identification, analysis, reporting, coordination, tracking, and resolution. Understands problems in business context to identify critical transactions that may be at risk, prioritize problem resolution efforts, dispatch the right resources, and fix problems affecting key functionality or end users. Reviews and updates business-specific dashboard views, providing a tailored display of scheduled events, incident tracking, and metrics. Ensure forthright communication and coordination of high-priority monitoring requirements with business and OIT leadership acts as central point of contact for business engagements. Ensures team cohesion, cross-functional coordination, and collaboration. Ensures responsiveness to staff and customer initiatives and requirements. Supports SLA monitoring and engagement activities. Participates in Project Management activitiesmeetings as related to business-centric releases and developments Responsible for the maintenance and development of performance data collection and reporting (dashboards). Provides liaison to OIT enterprise leadership, business customers and end users Required technical experience with at least one of the monitoring tools, ticket management systems Service Now, Introscope, Splunk, AppDynamics, and application monitoring toolsets. Other duties as assigned Basic Qualifications Bachelor Degree and 5 years of experience. 8 years of additional experience in lieu of Degree Must be with ability to obtain Public Trust Clearance. Federal Government requirement. Ability to work in a matrix team environment, actively and effectively managing relationships with customers, build and release managers, technical teams, product development, project managers, and other application managers. Experience leading information technology projects involving innovation andor modernization. Experience developing and reporting upon metrics relative to operational and financial performance. Excellent organization and analytical skills. Exceptional ability to communicate with leadership, staff and customers Manage shift operations and engagement across all lines of effort for the assigned shift. Must have experience with at least one of these tools Service Now, Introscope, Splunk, AppDynamics, and application monitoring toolsets. Ensures team cohesion, cross-functional coordination, and collaboration across shift structure (turnover) and enterprise partners. Ensures responsiveness to staff and customer initiatives and requirements. Responsible for the maintenance and development of performance data collection and reporting (dashboards). Provides liaison to OIT enterprise leadership, business customers and end users Compiles disseminates daily shift turnoverpass-down reports Preferred Qualifications Desired experience with Solar Winds, XpoLog, and Aternity. Prior VA Experience External Referral Bonus Eligible Potential for Telework No Clearance Level Required Public Trust Travel No Scheduled Weekly Hours 40 Shift Day Requisition Category Professional Job Family Systems Engineering Leidos is a Fortune 500Registered information technology, engineering, and science solutions and services leader working to solve the worldaposs toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The companyaposs 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately 10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com httpwww.Leidos.com . Pay and benefits are fundamental to any career decision. Thataposs why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here httpswww.leidos.comcareerspay-benefits . Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to spam.leidosleidos.com mailtospam.leidosleidos.com . All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Keywords: Leidos, Austin , Senior Business Analyst, Professions , Austin, Texas

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