Desktop Support Analyst Level 2

Company: Robert Half
Location: Austin
Posted on: July 1, 2020

Job Description:

Description Robert Half Technology is looking for a high level Desktop Support Analyst who can help our Managed Service Provider client on a temporary basis. This Desktop Support Analyst must be able to work with both System and Networking technologies. Job duties - Directly communicate with customers via phone, email and face to face. - Plan, design, implement customer network and Microsoft Active Directory Domain. - Track document your work clearly and efficiently. - Detail oriented appearance is required. - After hours work sometimes will be required. Requirements - Exceptional communication and customer service skills. - Exceptional ability to be organized and manage your time. - Ability to effectively prioritize and execute tasks in a fast-paced environment. - Ability to multi-task efficiently, with or without direct supervision. - Ability to present technical ideas and solutions to customers in a non-technical, user-friendly language. Two (2) years of recent experience in managing, troubleshooting and configuring the following technologies - Cisco Managed Switches VLANs - DNS, DHCP, and TCPIP routing - SonicWall Firewalls - Active Directory including domain structure, FSMO roles, and Group Policies - Unifi and Meraki Wireless Access Points - Microsoft Windows 2010 Desktops - Microsoft Office or Office 365 in an Enterprise Environment - Microsoft Windows Server 2012 - 2019 - Computer Hardware (PC and Mac) - Microsoft Exchange 2010 - 2016 - Microsoft Hyper-V Server Apply today for immediate consideration. Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go! Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

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