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Infrastructure & Cloud Architect

Company: Blackbaud
Location: Austin
Posted on: June 28, 2020

Job Description:

About the role:

Blackbaud is seeking experienced and motivated technologists possessing a unique balance of technical depth, customer focus and leadership skills. As an Infrastructure & Cloud Architect in Infrastructure Engineering & Cloud Operations, you'll partner with teams across our organization to craft innovative cloud based and physical infrastructure solutions with increasing reliability, scalability, supportability and security.

In this role, you will serve as a thought leader and driving force behind establishing the architecture, engineering, operations, and core services roadmap for Blackbaud's Public and On-Prem Cloud environments. Together with key stakeholders, you'll guide our infrastructure teams in accelerating the migration of our existing workloads to the public cloud while sustaining a high level of performance across our existing systems and environments.

What you'll be doing:


  • Partner with key stakeholders to establish technical direction and negotiate technical decision points. Drive technical design and validation ensuring implementation aligns with our technical strategies and strategic business objectives.
  • Guide teams in deriving innovative solutions to engineer reliable, scalable, supportable, secure and cost-effective solutions for our customers.
  • Contribute as needed to the daily 24/7 operations of the team; enforcing priorities, monitoring and analyzing operational effectiveness metrics and supporting teams in predictably and efficiently delivering on our commitments.
  • Ensure ongoing collaboration between engineering, operations and other key stakeholders through the full life cycle of our solutions.
  • Sustain knowledge of industry trends and effectively adapt and guide our teams to meet the demands to rapidly evolving technologies.
  • Drive incident response focusing on restoration of service, followed by root cause and permanent resolution.
  • Identify and direct initiatives to further operational excellence by increasing efficiency and reducing risk, complexity, waste and cost.
  • Effectively plan and manage vendor engagements to expand our workforce capacity as needed.
  • Foster a culture that leverages data and metrics to make informed decisions and guide change.
  • Available on a 24x7x365 basis when needed for production impacting incidents or key customer events.

    What we'll want you to have:

    • Bachelor's degree in Computer Science, Engineering or Information Technology or equivalent related work experience required.
    • Minimum of 15 years or more relevant professional experience
    • Minimum of 10 years of infrastructure leadership spanning network, storage and compute supporting large and complex 24x7 environments
    • Minimum of 5 years in the implementation of cloud technologies required (Microsoft Azure preferred)
    • Practical experience with ITIL required; lean and agile methodologies preferred
    • Excellent written and verbal communication; able to communicate complex technical information to all stakeholders
    • Innovative and adaptable in problem-solving; able to lean into the details while keeping the big picture in sight

      #HelpGoodTakeOver

      Why you'll want to come work here:

      • Our benefits are unmatched. Not only do we offer competitive salaries, 4 weeks paid time off, tuition reimbursement, and 401K match, we also provide endless community involvement opportunities to encourage our employees to give back, through our CSR programs like gift matching and volunteer for vacation.
      • Blackbaud has been named to Forbes America's Best Employers for Diversity 2019, Forbes America's Best Midsize Employer 2019, and AnitaB.org's Top Companies for Women Technologists 2018, we are rapidly growing and offer incredible opportunity for career advancement!
      • We understand that people thrive in a culture focused on teamwork and purpose. That's why Blackbaud offers a tremendous company culture, encouraging open, collaborative working environments in all of our offices around the world, including; North America, Australia, the United Kingdom and Costa Rica.
      • We have proven that we are one of the best technology companies to work for. Blackbaud has been ranked Best Technology Company in Charleston, SC for the fourth year in a row, and ranked by BuiltIn Austin as one of the Best Places to Work in Austin, TX.

        Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube

        Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

        To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Keywords: Blackbaud, Austin , Infrastructure & Cloud Architect, Professions , Austin, Texas

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