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Data Entry Production Control Specialist - 2nd Shift

Company: CSG
Location: Austin
Posted on: May 23, 2020

Job Description:

17517 Data Entry Production Control Specialist - 2nd Shift (Open)Position Type:Full timeLocation(s):US.TX.Austin.OSCPosition Details:

We are looking for a Production Control Specialist to join our 2nd shift team at CSGs Output Solutions Center in Austin, TX!

For nearly 30 years, weve been a trusted partner to more than 500 companies worldwide. CSGs Output Solutions Center is responsible for providing print & mail billing services to some of the top names in the cable, utilities, healthcare, and government industries.

Why Work for CSG?

CSG provides you with generous vacation time, market competitive pay, and benefits-- including multiple healthcare coverage options, 401k match, an employee stock purchase program, tuition reimbursement, extended paid maternal/paternal leave, and much more!

Job Summary

This position is responsible for maintaining CSG's Quality standards. Accurately processing all jobs within the designated time, monitors production activities, and evaluates impact of variations from schedule. In addition, they have the responsibility of providing a safe and clean work area.

Job Responsibilities:


  • Communicate with CDMs to gather job requirements.
  • Create work tickets using multiple ERP systems. In addition to creating the work ticket, the PC must also provide the floor with appropriate mailing paperwork.
  • Job tracking through emails from cross-functioning teams within the organization.
  • Monitor work ticket performance throughout the shift and provide continuous detailed updates.
  • Confer with CDM throughout production with ongoing communication of job status updates.
  • Solicit additional information needed for current jobs and coordinate changes of jobs. Review and forward, proofs and/or audits to CDM.
  • Coordinate production of components with other internal plants and/or external vendors as required.
  • Monitor material movement in production cycle to ensure continuous operations.
  • Ability to work with people on all organizational levels.
  • Must support the efforts of the team in a positive manner and support CSG Core Values and Principles.
  • Review change orders and execute them appropriately.
  • Monitor the execution of job orders and advise changes in the production.
  • Develop positive relationship with staff to meet productivity goals.
  • Work with materials, manufacturing and purchasing departments by assisting in identifying and resolving production planning problems.
  • Answer telephone inquiries, investigate issues, manage emails, and inform CDMs of job status throughout the shift.

    Education and Experience:

    • High school degree/GED required; 1 year experience in mail operations desired
    • Advanced Excel skills
    • Basic computer skills (Microsoft Office and Outlook)

      Job Knowledge, Skills and Abilities:

      • Strong attention to detail; well organized is a requirement
      • Ability to work well under pressure, in a fast-paced, high stress environment with multiple deadlines
      • Ability to read and comprehend operating instructions and procedures
      • Possess a common sense understanding to carry out instructions furnished in written, oral or diagram form
      • Able to perform job in accordance with specific procedures, but must set priorities, organize and make occasional exceptions
      • Some analytical ability required in order to gather and interpret data

        Ability to:

        • Communicate effectively verbally and in writing; ability to read, write and understand information presented in English; ability to communicate information and ideas so others will understand and be able to perform their job functions.
        • Work in excess of a 40-hour week if necessary
        • Interact with a diversity of people and diverse levels of personnel
        • Give and take directions in a pleasant and cooperative manner are also required.
        • Focus and work under highly stressful deadlines.
        • To handle multiple tasks simultaneously.

Keywords: CSG, Austin , Data Entry Production Control Specialist - 2nd Shift, Professions , Austin, Texas

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