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Help Desk Support

Company: Adecco
Location: Austin
Posted on: November 11, 2019

Job Description:

Adecco is currently assisting a local client in their search to fill a Help Desk Support job in Austin, TX! Apply now if you meet the qualifications listed below!
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Type:????????????????????? Fulltime (40 hours / week) contract
Length:????????????????? 6 months
Pay:??????????????????????? 15.00 / HR
Shift/Hours:????????? 8A - 5P
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Responsibilities for this Help Desk Support job include, but are not limited to:

  • Provides remote and on-site support to user base, including clients, customers and partners
  • Take support calls and log issues into problem management system
  • Diagnoses basic hardware and software problems by phone or email
  • Responds to customer inquiries and answers customer's basic questions
  • Assists clients via research and problem solving
  • Refers more complex questions to appropriate subject matter expert
    ?
    Qualifications for this Help Desk Support job:
    • 6+ months work experience required in a call center, technical or customer service related role
    • Preferred Associate or Technical degree preferred
    • High School Diploma or GED required
    • Must demonstrate analytical, problem solving and interpersonal skills
    • Must have excellent Customer Service skills
    • Must have competent PC skills
    • Must have excellent verbal and listening communication skills
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      Why work for Adecco?
      • Weekly pay
      • 401(k) Plan
      • Skills Training
      • Excellent m edical, dental, and vision benefits
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        IMPORTANT: This Help Desk Support job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "Apply with Adecco" button to submit your resume.
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        The Adecco Group is a global leader in HR services.? Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.? We offer employment opportunities at any stage in your professional career.? Contact us today to discuss available contract and direct hire positions.? Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans
        ?
        Equal Opportunity Employer Minorities/Women/Veterans/Disabled
        Adecco will consider qualified applicants with arrest and conviction records for employment



        Company Description:

        Adecco is the world---s largest provider of staffing solutions. But it---s not our size that makes us different, it---s our unwavering commitment to the businesses, job seekers and communities we serve.--Every day, we propel job seekers forward in their career and help America---s top employers attract, develop and manage the very best talent. Job seekers--rely on us for exciting temporary, temp-to-perm and permanent opportunities, as well as career resources and advice. Businesses throughout the country and across all industries count on us for access to more than 9 million qualified candidates and an ability to deliver proactive and actionable insight into the economy and the job market. We also sponsor community and nationwide community service events to ensure opportunities for all.--We are proud of the fact that we connect more people with more jobs than anyone else, and know how important what we do is - not only to the economy and job market, but also to the lives and communities we touch

Keywords: Adecco, Austin , Help Desk Support, Other , Austin, Texas

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