Posted on: November 11, 2019
POSITION SUMMARY:The Logistics Coordinator will support operational
activities related to the inbound and outbound transport of
biological specimens and collection kit manufactured products.
Responsibilities will include tracking specimens from the point of
pickup through delivery.? Employees will act as a liaison between
Customer and both external and internal partners.? Job assignments
should be managed without immediate supervision and evaluated based
on performance.? Individuals must be able to perform each essential
core function as well as monitor and maintain the department
service levels. All work is subject to additional requests as
assigned by Department Manager.Coordinates and consolidates
domestic and international systems to support shipments. Ensures
lowest cost transportation by analyzing the company and customer
needs, researching transportation methods and auditing carrier
costs and performances.PRIMARY RESPONSIBILITIES:? Coordinate,
monitor and troubleshoot pickup requests with FedEx, DHL, or
Courier for Customer or internal Sales? Efficiently and effectively
track inbound samples and outbound shipments including proactive
troubleshooting and intervention? Demonstrate continuous effort to
improve day to day logistics, streamline workflows and work
diligently to provide quality support and build strong vendor
relations? Familiarity with standard concepts, practices, and
procedures related to logistics? Monitor and trend courier/vendor
performance and provide feedback and solutions for improvement?
Identify process improvement opportunities and recommend solutions?
Execute service strategies and programs for problem resolution?
Manage service levels that meet customer and operational needs
while achieving department goals and objectives? Collects and
trends departmental data and develops proactive actions for related
improvement? Send daily reports of transit transactionsLooks for
efficiencies and utilizes data to recommend system enhancements,
process improvements and potential solutions for company
operationsDevelops and execute business improvement projects to
reduce freight cost and improve transportation functionsThe primary
point of contact for all logistics-related issues for internal and
external customers?QUALIFICATIONS:? Requires a high school diploma
or equivalent; some college preferred.? Proficient in Microsoft
Office products (mainly Excel)?KNOWLEDGE, SKILLS, AND ABILITIES:?
Knowledge of FedEx, DHL, and UPS network and shipping services?
International logistics experience preferred? Ability to develop a
strong understanding of our products and services to effectively
handle inbound and outbound calls? Proficient verbal and written
communication skills? Team-oriented with a commitment to the
success or the team and organizational goals? Ability to meet tight
deadlines? Ability to multi-task and prioritize in a fast-paced
environment? Organized individual with great attention to detail
and focus on quality? Limited travel up to 10%??PHYSICAL DEMANDS &
- Must possess the ability to sit and/or stand for long periods
of time. Must possess the ability to perform repetitive motion.
Ability to lift up to 30 pounds. The ability to handle and
transport hazardous waste material.
- This position requires the ability to use a computer keyboard
and communicate over the telephone and read printed materials.
Duties may require working outside normal working hours (evenings
and weekends) at times. Limited travel up to 10%.
- This role will have occasional access to PHI both in paper and
electronic form and have occasional access to various technologies
to access PHI (paper and electronic) in order to perform the
- The employee must complete training relating to HIPAA/PHI
privacy, General Policies and Procedure Compliance training and
security training as soon as possible but not later than the first
30 days of hire.
- Must maintain a current status on Natera training
- The employee must pass a post-offer criminal background
check.OUR OPPORTUNITY?Driven by the passion for elevating the
science and utility of genetic testing, Natera is committed to
helping families identify and manage genetic diseases. Natera is a
rapidly-growing diagnostics company with proprietary bioinformatics
and molecular technology for analyzing DNA. Our complex technology
has been proven clinically and commercially in the prenatal testing
space and we are actively researching its applications in the
liquid biopsy space for developing products with oncology
applications.The Natera team consists of highly dedicated
statisticians, geneticists, doctors, laboratory scientists,
business professionals, software engineers and many other
professionals from world-class institutions, who care deeply for
our work and each other. When you join Natera, you?ll work hard and
grow quickly. Working alongside the elite of the industry, you?ll
be stretched and challenged, and take pride in being part of a
company that is changing the landscape of genetic disease
management.?WHAT WE OFFERCompetitive Benefits.?Generous Employee
Referral program.?Healthy catered lunches 3 times per week, and
premium snacks! Additionally, we offer complimentary premium coffee
drinks and teas, and other beverages.?For more information,
visit?www.natera.com.?Natera is proud to be an Equal Opportunity
Employer. We are committed to ensuring a diverse and inclusive
workplace environment, and welcome people of different backgrounds,
experiences, abilities and perspectives. Inclusive collaboration
benefits our employees, our community and our patients, and is
critical to our mission of changing the management of disease
worldwide.All qualified applicants are encouraged to apply, and
will be considered without regard to race, color, religion, gender,
gender identity or expression, sexual orientation, national origin,
genetics, age, veteran status, disability or any other legally
protected status. We also consider qualified applicants regardless
of criminal histories, consistent with applicable laws.
Keywords: Natera, Austin , Logistics Coordinator, Other , Austin, Texas
Didn't find what you're looking for? Search again!