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Logistics Coordinator

Company: Natera
Location: Austin
Posted on: November 11, 2019

Job Description:

POSITION SUMMARY:The Logistics Coordinator will support operational activities related to the inbound and outbound transport of biological specimens and collection kit manufactured products. Responsibilities will include tracking specimens from the point of pickup through delivery.? Employees will act as a liaison between Customer and both external and internal partners.? Job assignments should be managed without immediate supervision and evaluated based on performance.? Individuals must be able to perform each essential core function as well as monitor and maintain the department service levels. All work is subject to additional requests as assigned by Department Manager.Coordinates and consolidates domestic and international systems to support shipments. Ensures lowest cost transportation by analyzing the company and customer needs, researching transportation methods and auditing carrier costs and performances.PRIMARY RESPONSIBILITIES:? Coordinate, monitor and troubleshoot pickup requests with FedEx, DHL, or Courier for Customer or internal Sales? Efficiently and effectively track inbound samples and outbound shipments including proactive troubleshooting and intervention? Demonstrate continuous effort to improve day to day logistics, streamline workflows and work diligently to provide quality support and build strong vendor relations? Familiarity with standard concepts, practices, and procedures related to logistics? Monitor and trend courier/vendor performance and provide feedback and solutions for improvement? Identify process improvement opportunities and recommend solutions? Execute service strategies and programs for problem resolution? Manage service levels that meet customer and operational needs while achieving department goals and objectives? Collects and trends departmental data and develops proactive actions for related improvement? Send daily reports of transit transactionsLooks for efficiencies and utilizes data to recommend system enhancements, process improvements and potential solutions for company operationsDevelops and execute business improvement projects to reduce freight cost and improve transportation functionsThe primary point of contact for all logistics-related issues for internal and external customers?QUALIFICATIONS:? Requires a high school diploma or equivalent; some college preferred.? Proficient in Microsoft Office products (mainly Excel)?KNOWLEDGE, SKILLS, AND ABILITIES:? Knowledge of FedEx, DHL, and UPS network and shipping services? International logistics experience preferred? Ability to develop a strong understanding of our products and services to effectively handle inbound and outbound calls? Proficient verbal and written communication skills? Team-oriented with a commitment to the success or the team and organizational goals? Ability to meet tight deadlines? Ability to multi-task and prioritize in a fast-paced environment? Organized individual with great attention to detail and focus on quality? Limited travel up to 10%??PHYSICAL DEMANDS & WORK ENVIRONMENT:

  • Must possess the ability to sit and/or stand for long periods of time. Must possess the ability to perform repetitive motion. Ability to lift up to 30 pounds. The ability to handle and transport hazardous waste material.
  • This position requires the ability to use a computer keyboard and communicate over the telephone and read printed materials. Duties may require working outside normal working hours (evenings and weekends) at times. Limited travel up to 10%.
  • This role will have occasional access to PHI both in paper and electronic form and have occasional access to various technologies to access PHI (paper and electronic) in order to perform the job.
  • The employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
  • Must maintain a current status on Natera training requirements.
  • The employee must pass a post-offer criminal background check.OUR OPPORTUNITY?Driven by the passion for elevating the science and utility of genetic testing, Natera is committed to helping families identify and manage genetic diseases. Natera is a rapidly-growing diagnostics company with proprietary bioinformatics and molecular technology for analyzing DNA. Our complex technology has been proven clinically and commercially in the prenatal testing space and we are actively researching its applications in the liquid biopsy space for developing products with oncology applications.The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you?ll work hard and grow quickly. Working alongside the elite of the industry, you?ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.?WHAT WE OFFERCompetitive Benefits.?Generous Employee Referral program.?Healthy catered lunches 3 times per week, and premium snacks! Additionally, we offer complimentary premium coffee drinks and teas, and other beverages.?For more information, visit?www.natera.com.?Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

Keywords: Natera, Austin , Logistics Coordinator, Other , Austin, Texas

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