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Call Center Relationship Banker

Company: Extraco
Location: Temple
Posted on: October 22, 2019

Job Description:





Call Center Relationship Banker


Job DetailsLevel EntryJob Location Temple - Downtown - Temple, TXPosition Type Full TimeEducation Level 2 Year DegreeTravel Percentage NoneJob Shift DayJob Category BankingDescription Extraco selects employees who love to learn, have a passion for helping people and a need for change and growth. We take those employee interests, background and goals and match those to our available career opportunities.

Do you seek an opportunity to do something meaningful while growing personally and professionally?

Do you have a passion for customer service?

Are you an outgoing, energetic professional who loves to learn new things?

Do you understand the basics of personal finance?

If so, we want to talk to you!

Extraco Banks is adding to our outstanding team of Relationship Bankers in our Call Center in Temple, Texas. As a Relationship Banker, you will provide simple, fast and fun service delivery by satisfying customer transaction and inquiry needs with speed and accuracy - basic customer service, new accounts and consumer lending over the phone, via live chat or video phone.

During training, you'll master the mechanics of standard transaction and service functions, while gaining proficiency in the Extraco Way.Qualifications Responsibilities and Duties:

Passionately display a desire to build rapport and expand relationships with customers using key behaviors

and methodologies taught on the job.

Complete basic customer service transactions and new account openings accurately and efficiently.

Learn and apply knowledge of the Extraco Advantage to engage in meaningful customer conversations.

Partner with the Extraco family of Product Champions to deliver premier financial solutions to our customers.

Education:

High School graduate or equivalent. Bachelor's degree preferred.

Experience:

--- At least six months of experience in a customer service, call center, and/or cash-handling environment

--- Effective time management & organizational skills

--- Proficient in use of Microsoft Office Suite

--- Must be able to do 10-key by touch and accurately type 40 wpm.

--- Basic understanding of personal finances and concept of budgeting

--- Must be available to work a flexible schedule Monday thru Saturday

--- Prior banking experience as a teller or call center or new accounts representative a plus

--- Sales experience preferred

--- Bilingual preferred

Personal Characteristics:

--- Passion for customer service.

--- Outgoing, energetic, strong work ethic, professional who loves to learn

--- Well-organized and flexible

--- Committed to a long-term career with Extraco

Extraco provides excellent benefits and competitive compensation.

We are an Equal Opportunity

Employer M/F/D/V. Extraco provides reasonable accommodation for persons with disability.

Keywords: Extraco, Austin , Call Center Relationship Banker, Other , Temple, Texas

Click here to apply!

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