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Collections Specialist - Bilingual

Company: Alltran
Location: Bryan
Posted on: September 23, 2019

Job Description:

JOB DESCRIPTIONAlltran has openings for Lease Ending Service Associates. Self-schedule your interview for same day interviewing!The Lease Ending Service Associate (LES) assists consumers with inquiries and is responsible for contacting consumers related to their automobile loans and past due balances. Lease Ending Service Associates will use multiple platforms to identify, communicate and collect charges after a vehicle has been returned due to the expiration of the lease agreement on a First Party basis.Job Duties:Collect past due balances from charges derived after customers return their leased vehicles.Research financial information in order to substantiate charges to customers.Meet daily production metrics/goals and key performance indicators.Provides exemplary customer serviceUses effective communication skillsObtains essential information (such as address, telephone numbers, and job verification)Resolves problems, negotiate and overcome objectionsMulti-tasks taking payments by phone, accurately documenting information while conversing with the customerAbility to work effectively with time constraintsAdditional duties as required and assignedWe take pride in our culture and accountability in our core values. We look for individuals who have the ability to collaborate when necessary, remain focused on their responsibilities, value their human side, and remain honorable at all times. In this role, each individual will be able to enhance their skills, diversify their experience and grow with us as we continuously expand our brand.Alltran Core Values:Collaborative: you take pride in knowing each consumer has an excellent experience as you assist them in creating solutionsHuman: you treat others the way you want to be treated and desire to be known as a helpful resourceHonorable: you always do the right thing for consumersFocused: you never loose site of your goals, therefore you consistently encourage yourselfIf you believe strongly in OUR core values, have a good work ethic, savvy with technology, compliant to structure and looking for a phenomenal opportunity WE ARE LOOKING FOR YOU!JOB REQUIREMENTSEducation:Minimum High School Education or Equivalent.ExperiencePC literacy with a command of MS Office to include: Word, Excel, OutlookAbility to read and interpret account informationMaintains accounts by updating personal informationAbility to negotiate and problem solveAbility to apply payments accuratelyAbility to Multi-task in a high paced work environmentAbility to work as a member of a teamWhy should you consider Alltran?Alltran is a diversified Contact Services and Accounts Receivable Management company with over 40 years of rich history. Our client list is as impressive as our staff and we offer a wide variety of benefits, along with a competitive salary and some of the highest commission pay out in the industry along with paid training!Disclaimer: Alltran does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, physical or mental disability, marital status, genetic information, or any other characteristic protected by federal, state, or local law, ordinance, or regulation. Associated topics: account, balance, bill, biller, finance, mortgage, past due, pay, payment, treasurer

Keywords: Alltran, Austin , Collections Specialist - Bilingual, Other , Bryan, Texas

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