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Eviction Specialist

Company: Main Street Renewal LLC
Location: Austin
Posted on: August 17, 2019

Job Description:



Eviction Specialist

Main Street Renewal is a private company focused on buying, renovating, and leasing across the country. We are very passionate about what we do. We care for each other, our partners, and our customers, fostering a culture of transparency, trust, and empowerment. We are determined to work smarter, utilizing great tools and technology to create an excellent experience for our residents. We are also driven to work harder and do what it takes to create exceptional outcomes. Our goal is to provide our residents a great house, easy lease experience, and attentive service so they can create a home they love.

A day in the life of our Eviction Specialist


The Eviction Specialist is responsible for maintaining and monitoring delinquent accounts of Main Street Renewals residents, following up on eviction occupancy and bounced or returned checks. Aspects of this position will include but not limited to, speaking to residents with outdated accounts, pushing to get payment of outstanding balances, posting payments to accounts, resolving customer billing issues, reducing accounts receivable delinquency and verifying occupancy. The Eviction Specialistreports to the Eviction Supervisor.


Essential Functions






  • Reviewing resident delinquent accounts eligible for eviction.
  • Coordinate legal notice delivery via mail, email or required delivery method upon local municipality laws.
  • Manage multiple portfolios of eviction cases and ensure their completion and status to given KPIs.
  • Communicate with local attorneys to insure a collaborative working environment and expedite the eviction process.
  • Communicate and collaborate with local branch representatives regarding payments and resident options.
  • Post any legal or related chargebacks to the residents ledger in the designated resident database.
  • Performs other duties as assigned.





    What's in it for you?




    • Collaborative team environment and the tools needed to be successful in your job
    • Exceptional onboarding experience (we want you to succeed in your new role)
    • Medical, Dental, and Vision (Pick the plan that works best for you and the family)
    • 401K with employer match (We just keep on giving)
    • Employee referral program (Get paid for referring your friends)
    • Casual dress code environment (Enough Said)


      What youll need to have




      • HS Diploma or equivalent, college degree preferred
      • Must have a commitment to excellent customer service
      • Must have strong communication skills, both verbal and written
      • Must have strong problem solving and analytical skills
      • Proficiency with Microsoft Office including Excel, Word and Outlook
      • Experience in a telecommunications preferred
      • Must be organized, professional and work well in fast paced environments
      • Must have an eye for accuracy and attention to detail
      • Must be creative, self-disciplined and able to identify and complete critical tasks independently and with a sense of urgency
      • Must be able to multi-task in a fast paced work environment


        Just a few other things you should know




        • Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
        • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
        • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.


          At Main Street Renewal, we believe that our teammates are the foundation of our success. Come join our MSR family where we work smarter, work harder, and are passionate about what we do.

Keywords: Main Street Renewal LLC, Austin , Eviction Specialist, Other , Austin, Texas

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