Member Relationship Representative (Teller) - Slaughter Lane
Company: Velocity Credit Union
Posted on: July 14, 2019
Job DetailsLevel EntryJob Location Slaughter Lane Branch - Austin,
TXPosition Type Full TimeJob Category Customer ServiceDescription
Member Relationship Representative (Teller)
We're looking for dynamic, extraordinary people with a passion to
provide outstanding service and financial solutions to our members.
If you enjoy working in the service industry, offering
problem-solving solutions while building relationships that create
long-lasting connections, this may be the job for you!
At Velocity, we're committed to upholding our mission of providing
our community personalized service and unique value as their local
banking alternative. We take pride in our work culture, exemplify
our core values daily, and stand by the credit union philosophy of
"People Helping People" to continue to drive our vision of making a
positive impact on our members and their financial goals.
Your experience includes:
- Minimum of 6 months cash handling and customer service
- Excellent communication skills and proficiency in using common
office applications and office equipment.
- Passion for providing outstanding customer service and a
- Experience controlling negotiable instruments.
- Ability to work in a fast-paced environment with high attention
- Effective time management skills including the ability to
prioritize responsibilities and organize work tasks.
- Ability to work in fast-paced environment with high attention
- Ownership of the customer experience through issue
- Adaptable to a productive team environment where knowledge is
shared and feedback and coaching are welcomed.
- Flexibility to work branch hours including Saturdays.
What you'll do:
As our members' first point of contact, you'll be the pleasant,
professional, and friendly face of Velocity, providing exceptional
service, conducting financial transactions, and educating our
members about services that will enhance their financial
Why you should choose Velocity:
This position offers competitive pay, great benefits including
medical/dental/vision, 401(k) with matching, flexible spending
accounts, a fun working environment and culture, generous paid time
off, company-paid life insurance and disability, referral bonuses,
paid holidays, discounted gym membership, tuition reimbursement,
training and ongoing coaching, opportunities for career growth,
employee reward and recognition system, employee and family events,
and more! Velocity provides equal employment opportunities (EEO) to
all employees and applicants for employment without regard to race,
color, religion, gender, genetics, sexual orientation, national
origin, age disability, or status as a covered veteran in
accordance with applicable federal, state and local laws.
Keywords: Velocity Credit Union, Austin , Member Relationship Representative (Teller) - Slaughter Lane, Other , Austin, Texas
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