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Designer Researcher

Company: USAA
Location: Austin
Posted on: July 14, 2019

Job Description:

Save Education - Bachelor's Degree Skills - HTML5 - Adobe Creative Suite - Visio - Microsoft Office - Marketing Benefits - Dental Insurance - Relocation Assistance - Health Insurance - Vision Insurance Purpose of Job As designers at USAA, we are measured by delivering on our mission: to help facilitate the financial security of our members. With access to millions of USAA members, we craft informed solutions through human-centered design that demonstrate value and meaning based on real needs. We continually engage our business partners and members to ensure we are focused on the right solutions. As technology continues to evolve at a rapid pace, we recognize the need to not only stay current, but also look beyond, all for the benefit of our members. Executes creating concepts, design, production and/or coding of marketing tactics and/or graphic user interface needs. Works closely with key partners/suppliers to ensure quality output and production. Collaborates with key stakeholders to understand business needs. Job Requirements ABOUT USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For, and we've ranked among Victory Media's Top 10 Military Friendly Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to. ABOUT USAA'S CHIEF DESIGN OFFICE USAA has been powering innovation with empathy for nearly 100 years. Within the Chief Design Office (CDO), we reaffirm our commitment to build for the future and humanize the digital experience. CDO is comprised of 200+ multi-disciplinary designers, teachers, students, empathizers, explorers, doodlers, and even unicyclists. Spanning three locations (San Antonio, Austin and Plano), we have varied backgrounds across all design disciplines, from self-taught to advanced degrees. Executes concepts, designs, and/or coding of integrated visual/technical solutions. Applies mature knowledge of design principles; and develops knowledge of business objectives. Collaborates with key stakeholders to ensure all executions fulfill requirements. Ensures compliance with design, brand, legal and/or accessibility standards/requirements, as required. Executes design concepts and/or prototypes for use in usability testing. Facilitates the development and improvement initiatives for design processes, procedures, standards and guidelines. Serves as a resource to less experienced team members. May resolve design and technical issues through an understanding of the business and design principles. Clearly articulates the various facets of the issue and leads the team to resolution. Contributes to the alignment of member experiences across projects, programs, products and channels. Minimum Requirements: Bachelor's degree or 4 itional years of related design experience. 4 or more years of experience in advertising or digital design. Fully proficient understanding of marketing/advertising and/or user experience and/or interactive design principles. Fully proficient skills in print and traditional media channels and/or digital channel technologies (e.g., HTML5, CSS and JavaScript), and Adobe Creative Suite. Fully proficient with Microsoft Office and Visio. - Qualifications may warrant placement in a different job level* When you for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses. Preferred Requirements: Led, facilitated and executed various generative research methods Translated research into actionable insights Provided recommendations to redefine what's possible Experience creating storyboards, vignettes and other visual storytelling outputs Min 6-years of design research and or experience strategy Portfolio demonstrating all of the above The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. itionally, our career path planning and continuing education will assist you with your professional goals. Relocation assistance is available for this position. For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement), or must have manager's approval prior to posting. Last day for internal candidates to to 06the opening is /25/19 by 11:59 pm CST time.

Keywords: USAA, Austin , Designer Researcher, Other , Austin, Texas

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