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Dell Learning Design and Developer Sr. Advisor

Company: Dell
Location: Austin
Posted on: June 15, 2019

Job Description:

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can t wait for you to discover this for yourself as a Learning Design and Developer in TX.

Driving human progress goes far beyond creating innovative technology. At Dell, we know that education is just as important. Customer Education Sales is about creating the opportunities and the means to expand horizons. The team provides expert technical education support to pre-sales personnel, field sales agents, customers and Dell partners. For the customer, we consider their personnel and installed equipment, identify their needs and develop training plans to drive sales. For field sales, we improve understanding of Dell s customer education offerings, value proposition and account positioning. Put simply, we open doors to future achievement.Dell Technology is the world leader in information storage systems, software, networks, and services that store, protect, move, manage and access the explosion of content. Dell Technology solutions are enabling enterprises of all kinds to unite information as one resource, harness it as one source of value, and leverage it as one asset to reach the goals of the organization. If you thrive in a challenging, results-oriented, and rewarding environment take a closer look at one of Fortune's 100, and Washington Post 2015 s Best Places to Work, Dell Technology Team up with the world leader and achieve your own ambitious goals! Dell Technology Education Services are looking for ambitious Leaders to help drive our Digital Transformation of our internal and external customers.Job Summary:Authors, edits, basic to complex on-demand, virtual classroom, and classroom curriculum to a variety of audiences including employees, end-user customers, partners, resellers, or distributors. Develops or edits course materials within a strict, yet ever changing timeline set by the business units.Team Responsibilities:Attend and participate in team SCRUM ceremonies such as:Daily StandupsSprint PlanningSprint ReviewsSprint RetrospectivesBacklog groomingAssist team members in removing roadblocks Attend 1X1 meetings with managers Participate in cross-functional meetings with PM, Delivery and Tech Services as necessary Consult with instructional designer in a collaborative effort to outline the course contents, material flow, depth, pacing, and interactive experiences Attend and participate in team meetings Attend and participate in organizational meetupsCareer Skills:Required SkillsExcellent Communication SkillsWriting SkillsExceptional Listening skillsMulti-TaskingAbility to work individually or with a teamMaintain Technical ExpertiseSuccessfully complete available technical training to maintain an acceptable level of expertiseAchieve Dell EMC and Industry certifications that pertain to assigned technology spaceAttend ENG Knowledge Transfers to ramp on latest releasesMaintain Industry expertise in areas of :Adult technical learningSingle Source project developmentOn-Demand (elearning) developmentLatest development techniquesStay current on all Dell EMC required development toolsLearning Design and Development Responsibilities:Project PlanningConsult with Learning Consultant on creation of Course DesignsAssist with course abstract creationIdentify Lab environment requirementsDetermine Instructor/Lab skills requiredCreate Labs according to design blueprintContent DevelopmentAttend Kick-off meeting with cross-functional organizationsConfigure development Lab EnvironmentDevelop ContentOn-Demand Course (eLearning/VILT)SlidesNotesInteractive Simulations as pertains to the subjectProduct feature demosAssessmentsRecord VoiceoversAttend VILT Kick-off meetingsProvide Video Production DocumentClassroom/Virtual Classroom (ILT/OILT)Class Agenda and ObjectivesLecture MaterialsInstructor GuideParticipant GuideLab GuidesDefine requirements for Delivery lab environmentConsult with Tech Ops on lab environment build.ReviewsIterative Content Reviews (Peer, ID, Delivery etc.)Prepare content for reviewApply review feedback to contentExternal Stakeholder Technical Content ReviewsPrepare content for reviewMonitor feedback and respond to all reviewer commentsApply review feedback to contentLab TestTest lab guide on Delivery production lab setupApply Lab test feedbackDocument lab reset proceduresDocument lab validation and provide to Delivery and Tech Services managerTesting/Cross TrainingDeliver Alpha class to representative audience members to validate course contents, pacing, depth, flow, and lab experience is appropriate for target audience.Gather and Apply feedback from the Alpha classDeliver a Beta class to ensure instructors are prepared to deliver the course materials and are comfortable with pacing and overall duration of the class. Ensure feedback from Alpha class has been applied.Gather and Apply Feedback from the Beta classDeliver TTT in order to ramp Global Delivery on the latest technology updates.Gather and Apply Feedback from the TTTProven ProfessionalDetermine impact to exams based on training updatesAttend Exam kick-off meetingsConsult in creation of exam blueprintsParticipate in exam workshops

  • EDUCATION REQUIRED
  • Bachelor's DegreeEXPERIENCE REQUIRED
    • 8 plus years of experienceBenefits
      We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.
      Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell . Associated topics: building, engineer, install, laboratory, medical, microsurgery, physician, solution engineer, technical, trauma

Keywords: Dell, Austin , Dell Learning Design and Developer Sr. Advisor, Other , Austin, Texas

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