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Constable Pct. 1-Senior Office Specialist

Company: Williamson County
Location: Georgetown
Posted on: May 27, 2019

Job Description:

JOB SUMMARY Benefits Supplemental Questions * Responsible for providing senior administrative support to the Constable's office by processing civil and criminal court orders, complaints, and documents. * Maintains confidential files and computer system databases. * Maintains civil records and financial records on civil payments. * Responsible for administrative assistance for the Tax Sale following all set guidelines for the mailing of documentation, day of sale assistance at the auction, and the collection of payments for property purchased. ESSENTIAL DUTIES: * Performs daily intake and internal processing of all civil documentation through internal and County computer system databases. * Handles phone calls providing requested information regarding civil papers, services provided by the Constable's Office, environmental law business and/or warrant information. Refers the caller to the appropriate office as needed. * Processes and receives civil service fees and ensures daily deposits of such payments. * Records, copies, distributes, and files financial transactions. * Maintains complete and accurate databases of financial information to correspond to casework and to comply with the Court and Internal Audit policies. * Provides exceptional customer service via telephone and/or in person to all persons having civil and/or environmental law business with the Constable's office. * Provides assistance to inquiries regarding services provided by the Constable's office and direct customers to the correct agency for further assistance, if necessary. * Responsible for ensuring all civil files and documentation are properly completed, entered into databases and filed for records retention. * Prepares, distributes, and files billing invoices for all outstanding accounts receivable associated with civil process service fees. * Maintains accurate receipt files for accounts receivable as payments are received and deposited. * Logs, proofs, receipts, and distributes official legal documents received from other Courts, Counties, or agencies. * Maintains, updates, and organizes the office activity calendar and schedule. * Processes and files all documentation associated with civil files according to State and office records management policy. * Frequently communicates with other county personnel, Attorneys, law enforcement, and external agencies and the public. * Assists the Warrant Division with overflow calls and payments. * Provides assistance as time allows. * Provides back up for the Research Analyst, data entry, and filing of criminal reports. * Responsible for daily U.S. Mail, intake, and distribution. * Readily complies with departmental and county-wide policies and procedures. * Performs related special projects as assigned. * The physical demands and environmental factors listed below as well as regular attendance are also essential functions for this position. PHYSICAL DEMANDS: * Position involves sitting at a desk or other workstation, typing, filing, making copies, standing, and communicating. * Continual work at a computer keyboard. ENVIRONMENTAL FACTORS: * Work is primarily indoors in an air-conditioned, smoke free office. * May be in the area of firearms and fugitives. * Williamson County has adopted a Tobacco-Free Workplace policy. This policy prohibits smoking or use of any tobacco product on Williamson County premises. MINIMUM QUALIFICATIONS: * High School diploma or equivalent. * Two (2) years clerical experience. * Working knowledge of Windows environment using Microsoft Office Suite. * Ability to deal with angry individuals and stressful situations. * Ability to maintain a courteous, positive, and professional manner at all times. * Excellent interpersonal, oral, and written communication skills. * Must have strong organizational skills and a proven ability to maintain accurate, detailed records that will be audited periodically. * Must be able to work under pressure in a high volume office, produce accurate work, and meet established deadlines. * Must be mature, dependable, resourceful, and able to work independently and to maintain strict confidentiality. * Must maintain a satisfactory Motor Vehicle Record. * Ability to type and enter data with appropriate speed and efficiency. EMPLOYMENT TESTING: * Employment is contingent on passing post-offer, pre-employment, and periodic criminal background investigations, and motor vehicle record reports. PREFERRED REQUIREMENTS: * Work experience in a law enforcement environment interacting with the public, attorneys, court processes, and external agencies. * Minimum typing speed of 45 wpm, 10-key by touch, fax, and copy machines. IRREGULAR HOURS: * Work outside of the normal office hours (Monday-Friday 8 a.m. to 5 p.m.) may be required to meet deadlines and accuracy requirements. * Non-Essential Personnel for Emergency Situations; unless employees are designated by Department Heads or employees are in other offices that are open. ORGANIZATION RELATIONSHIPS: * Reports directly to the Lieutenant. * Direct Reports- N/A * Number of Direct Reports- 0 FAIR LABOR STANDARDS ACT (FLSA) STATUS: * Non-Exempt (Hourly). SUPPLEMENTAL INFORMATION: A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five business days. The Human Resources Department is located at 100 Wilco Way, HR101, Georgetown, TX 78626. Phone (512) ###-#### or visit our website at . Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act. If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.SDL2017 Associated topics: administrative and operational support, administrative assistant iv, administrative staff, assist, document, gs 0303, gs 0341, gs 0399, secretary, staff assistant

Keywords: Williamson County, Austin , Constable Pct. 1-Senior Office Specialist, Other , Georgetown, Texas

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