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PMN Engineer, Cloud (Remote)

Company: Presidio, Inc.
Location: Austin
Posted on: May 20, 2019

Job Description:

Presidio is a leading North American IT solutions provider focused on Digital Infrastructure, Cloud and Security solutions to create agile, secure infrastructure platforms for middle-market customers. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design. By taking the time to deeply understand how our clients define success, we help them harness technology advances, simplify IT complexity and optimize their environments today while enabling future applications, user experiences, and revenue models. As of June 30, 2018, we serve approximately 8,000 middle-market, large, and government organizations across a diverse range of industries. Approximately 2,900 Presidio professionals, including more than 1,600 technical engineers, are based in 60+ offices across the United States in a unique, local delivery model combined with the national scale of a $2.8 billion dollar industry leader. We are passionate about driving results for our clients and delivering the highest quality of service in the industry. Presidio is majority owned by affiliates of investment funds managed by affiliates of Apollo Global Management, LLC (NYSE:APO). Digital Infrastructure: Our Digital Infrastructure solutions help make existing IT infrastructure more efficient, while equipping our clients for a cloud-flexible, mobile-ready, highly secured, insight-driven future. Given the millions of potential configurations across these technologies, our clients rely on our expertise to simplify a highly complex IT landscape, helping to identify and deploy the solutions most appropriate for their business needs. Our Digital Infrastructure solutions scale from work group to the largest enterprise requirements. We have an exciting opportunity for a Presidio Managed Cloud Engineer who will work on the cloud infrastructure management team. This role is responsible for day-to-day operations, administrative oversight, and overall health of Presidio client systems within a multi-tenants environment. Through the utilization of multiple industry-leading management tools, this role will validate and ensure that clients are using the best available service and optimize utilization throughout the infrastructure stack. This position will require that incidents are worked through their entire lifecycle and will engage with multiple managers, service delivery personnel, and vendors. Cost optimization, Incident Management, Governance, and CI/CD platform Patch Management in cloud environments are going to be the focal point for this position. You should be comfortable working in near-start-up conditions. You will be working in a selfless team environment where you will be expected to readily take ownership of initiatives that are self-started or engendered through collaboration. You have an appreciation for diversity of thought, action and team complexion. We genuinely care about our team's success and have built an environment that nurtures career growth, flexibility in tools, and product ownership. Key Responsibilities: * You will troubleshoot complex issues with clients' cloud infrastructure * You will ensure that Incident policies are followed throughout the entire lifecycle of the issue * Administer and optimize cloud infrastructure * Manage cloud infrastructure using infrastructure as code and automated configuration tools * Perform TCO calculations and optimize cloud architecture to reduce total client spend * Embrace security-first, assumed breach methodologies to ensure client compliance and continuously improve client security posture * Patch cloud infrastructure using a CI/CD pipeline to ensure that all instances are running the most secure software versions with the ability to react quickly to service impacting bugs and changes * Continuously develop technical skills to gain mastery with the established DevOps toolchain and stay current with new services and technologies * You will provide client-centric service delivery skillset that includes prompt and professional communication, fostering a strong, collaborative relationship with clients * You will convey highly complex concepts in an intelligent and succinct way * Mentor associate level team members * Participate in an on-call rotation during which you will be called upon to work off-hours to support client escalations * Contribute to an internal knowledge base as required Required Skills: * We seek a Bachelor's Degree or the equivalent work and/or military experience * You have experience leveraging DevOps solutions to deploy changes to cloud infrastructure * We seek strong experience with continuous integration and automated deployment/management using tools like Jenkins, Git, Jinja, Puppet, Chef, Ansible, Terraform, Packer, or comparable tools * Programming/scripting with Python, PowerShell, & Bash is desired * Strong experience working in an Agile delivery environment * Experience with system monitoring and analytics platforms is a plus, e.g. Nagios, NetXMS, DataDog, New Relic, AppDynamics, Prometheus, Grafana * You have a solid understanding of AWS services, other providers a plus * You possess AWS Associate level certification * You are proficient with Linux, Red Hat Certified System Administrator (RHCSA) or equivalent Linux administration skillset preferred * Prior experience with software containers and related technologies, e.g. Docker, Kubernetes, Rancher, ECS, EKS * You have experience with load balancing and reverse proxy technologies * Knowledge of networking and application protocols such as HTTP, DNS and TCP/IP * Previous experience with configuring, administering, and troubleshooting applications and infrastructure in an enterprise environment * We seek a basic understanding of PCI, SOC2, and HIPAA compliance standardsSDL2017

Keywords: Presidio, Inc., Austin , PMN Engineer, Cloud (Remote), Other , Austin, Texas

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