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Call Center Associate (Mc Queeney,TX)

Company: Ashley HomeStore
Location: Mc Queeney
Posted on: May 19, 2019

Job Description:

We are growing our Call Center. Come be a Difference Maker!
Our Call Center is a very important part of our business, supporting the operation of our 33 stores as well as the operation of our 5 Distribution Centers. In addition, we are the point of contact for all of our customers. The main responsibility of a Customer Care Advocate is consistently delivering a world class service for our customers.

  • Two start dates in June
  • Two weeks of training
  • Call center is open 9am to 8pm, and closed on Sunday
  • Three shifts available
  • Hourly wage $12.25
  • Spanish speakers encouraged to apply Key Responsibilities:
    • Answering incoming calls, identify customer's request and offering first time resolution
    • Supporting delivery teams as they deliver product.
    • Work service orders and contact customers to keep them updated
    • Obtains necessary paperwork and documentation for customer issues when needed
    • Follow up with our customers as required
    • Saves sales by providing options to our customers
    • Maintain a positive image of the company and our products Call Center- Customer Service- Telemarketing-Inbound

      Associated topics: agente de servicio al cliente, answer, call center representative, client, customer care associate, customer care specialist, internship, product support, rep, technical support

Keywords: Ashley HomeStore, Austin , Call Center Associate (Mc Queeney,TX), Other , Mc Queeney, Texas

Click here to apply!

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