Universal Banker at Hillcrest Bank
Company: NBH Bank
Posted on: May 18, 2019
UNIVERSAL BANKER AT HILLCREST BANK
Austin, TX, USA Req #371
Wednesday, May 15, 2019
Common sense is more than just banking, and we believe in finding
financial solutions that cater specifically to our client s needs.
We are looking for talented associates who understand the
complexities of life and will offer simple solutions that best fit
the needs of our clients.
If this is what you believe in, then you re definitely right for
us. And, we might be the right bank for you.
JOB FUNCTIONS AND RESPONSIBILITIES: The following sets forth the
primary responsibilities of this job, but is not an exhaustive
list. The Bank, through its managers and supervisors, reserves the
right to assign any additional duties necessary to meet the needs
of our clients, associates and/or shareholders. 1. Deliver the
Client Experience by providing excellent client service with each
client and associate interaction. 2. Split time between Teller and
Personal Banker functions. 3. Sell consumer/small business banking
products and services to clients and prospects. 4. Manage client
portfolio, services relationships and cross-sells all products and
services. 5. Develop and maintain relationships with business
partners to maximize sales opportunities and achieve sales
standards. 6. Receive, verify and pay negotiable items and cash for
deposit, credit payment and collections. 7. Receive commercial and
consumer deposits, verify correct cash amount and endorsements and
issue receipts without supervisor verification up limits as
assigned by your position level. 8. Place holds on deposits for
uncollected funds and complete difficult transactions for lobby and
drive-up clients and demonstrate advanced proficiency with our
systems. 9. Daily balancing of your drawer within the established
teller difference policy. 10. Protect all client and bank
information, and follow Customer Privacy and Information Policy &
Procedure for communication with clients, vendors and associates.
11. Responsible for adherence to bank s operational compliance and
security policies and applicable state and federal laws. 12.
Maintain current knowledge and consistent compliance with
regulations and bank policies and procedures related to the
position, including but not limited to Bank Secrecy Act (BSA) and
Office of Foreign Assets Control (OFAC) requirements. 13. Interact
with others (co-workers, management, clients, and vendors) in a
professional and tactful manner including treating them with
respect and consideration regardless of their status or
EDUCATIONAL KNOWLEDGE AND/OR PROFESSIONAL EXPERIENCE:
Required: This position requires the following educational and/or
job experience: * High school diploma or equivalent * Strong client
service skills * Minimum 2-3 years of banking experience * Must
be/become registered and licensed in the Nationwide Mortgage
Licensing System and Registry (NMLS) as required by the S.A.F.E.
Act. * This position requires compliance with all mortgage
regulatory requirements and NBH's compliance policies related to
these requirements including acceptable background check
investigation results. Successful candidates must also meet ongoing
regulatory requirements including additional screening and required
reporting of certain incidents.
Preferred: * Associate s degree or higher * Previous teller and
personal banker experience * Bilingual language skills * Minimum
3-4 years of relevant job experience
SKILLS AND ABILITIES: The following is intended to give an overview
of the requirements of the position, but is not an exhaustive list
* Effective written, verbal and interpersonal communication skills;
demonstrated ability to speak effectively to internal and external
clients. * Strong attention to detail and ability to complete work
accurately. * Client service driven; responsive to client issues
and concerns. * Lead by example in all areas including referrals,
balancing and daily banking center operations. * Above average
ability to think logically in order to analyze situations, and make
sound decisions. * Ability to handle multiple tasks simultaneously.
* Ability to research various systems. * Proficient at working with
multiple computer and software systems. * Ability to calculate
figures and amounts such as cash back, loan rates and
WORK ENVIRONMENT: The following is intended to give an overview of
the work environment of the position, but is not an exhaustive
list. * Hours can vary from 7:30am-6:30pm M-F and Saturday
7:30am-4:30pm. * Standing for extended periods of time. * Must be
able to work at a rapid pace for long periods of time (typically no
longer than 8 hours). * Must be able to push, pull, pull up, bend,
lift at the knees and waist, twist body at the waist, raise and
hold arms overhead, turn head-neck-shoulders as needed, grasp other
items with hands, for either extended periods of time or many times
throughout the workday. * Must be able to work overtime to the
extent necessary. Thank you for your application!
The Bank is committed to providing qualified applicants and
associates reasonable accommodation, when necessary, to enable the
individuals to complete the application process and/or perform the
essential functions of the job. An applicant and/or associate
requiring reasonable accommodation to perform any essential job
function, should contact Human Resources.
The Bank's policy is to provide equal opportunity to all people
without regard to race, color, religion, national origin, ancestry,
marital status, veteran status, age, disability, pregnancy, genetic
information, citizenship status, sex, sexual orientation, gender
identity or any other legally protected category. The Bank is proud
to be a drug-free workplace.
Selected candidate(s) for hire must complete the following prior to
employment: a criminal history report, global screen, drug screen,
employment credit report and if applicable, a driving record.
Applicants must be legally authorized to work in the United States.
Verification of employment eligibility will be required at the time
* Pay Type Hourly
Keywords: NBH Bank, Austin , Universal Banker at Hillcrest Bank, Other , Austin, Texas
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