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System Engineer

Company: Integreon
Location: Austin
Posted on: May 18, 2019

Job Description:

Key ObjectiveThe System Administrator is responsible for the day-to-day operations and strategic decisions for IT systems (maintenance, security, and continued improvement of software, hardware, service, voice and data network infrastructure).Specific DutiesDetermine the organizations network and computer system needs on an ongoing basisSupports End Users with troubleshooting problems in Windows 10 and Server 2016 VDI environmentsSupports users connecting via Citrix Xen Desktop and/or Xen AppInstall network hardware and software and make needed upgrades and repairsMaintain network and computer system security and ensure all systems are operating correctlyMust be able to work directly on IT systems to maintain service, and adjust configurations where needed for improvements or new services.Collect and utilize data in order to evaluate and optimize network or system performanceResponsible for assisting with and participating in training for IT staff.Train users in the proper use of hardware and softwareInterpret and solve problems when a user or an automated monitoring system alerts them that one existsServe as key contact and escalation point for IT systemsAct as subject matter expert for in-use and upcoming technologies for managers in other departments, and a referral point for those departments to other SMEs.Assist sales and implementation staff in communicating with potential clients and new clients.Maintain relationships with key client IT contacts.Manage relationships with vendors for IT procurement and critical services (voice, data, hardware and software technology)Previous Experience Requirements5+ years of prior experience in the fields of IT support and/or operations, including best practices with:Cisco network and voice hardwareMicrosoft Office 365Project ManagementMicrosoft Windows Server 2008/2012 (R2)Installation, configuration and maintenanceFamiliarity with troubleshooting techniques within the Windows server environmentMicrosoft Active DirectoryFamiliarity with Active Directory Domain Services roles and featuresVMware vSphereFamiliarity ESXi, vSphere and vCenter hostsFamiliarity with concepts of virtual infrastructure, networking and storageStrong knowledge of high availability VMWare environments with 5+ years of managing site to site replicationStrong experience with MPLS networks, Cisco switches and routers2+ years experience with Meraki Access Points, switches, firewalls is a plusExperience with co-location datacentersPersonal Success CharacteristicsAbility to communicate effectively with others in a friendly and professional manner. Good listening skills and tact are essential.Must show initiative and good judgment, and possess the ability to concentrate in an environment of multiple demands and distractionsMust demonstrate flexibility and responsiveness in rapidly changing situations.Must possess skills of a detail oriented, well-organized, self-motivated, problem solver.Must be able to work independently, as part of a team, and as a leader.This position requires the ability to keep confidentiality in all situations.Educational RequirementsThis position requires at least a Bachelors degree in a related field (Computer Science, MIS). A combination of education, experience, and relevant certifications may be considered. CCNA and MCSAReports ToIT Team LeadLocationAustin

Keywords: Integreon, Austin , System Engineer, Other , Austin, Texas

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