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Onsite Solutions Intern

Company: Lanyon, Inc.
Location: Austin
Posted on: April 17, 2019

Job Description:

What We Do Cvent enterprise team is the leading provider of innovative technology solutions focused on business intelligence & marketing metrics for tradeshows, conferences and events. We offer a suite of products for capturing event metrics including attendee tracking utilizing RFID, Lead Management, Surveys, and Mobile Guides. We've grown pretty fond of Austin and have significant growth projected for both our North and South Austin offices. Our North Austin Alliance Tech office is a diverse, collaborative and open work environment where you'll work closely with active members of the city's thriving tech industry. What You Will Be Doing * Manage the necessary documentation and online forms for each event and customer. * Maintain and share all relevant customer updates, changes, issues, etc. with management as needed * Work with accounting to ensure clients are billed accurately and timely. * Communicate with Sales, account managers, customers and management to ensure the most efficient and positive customer experience. * Monitor, record, analyze and report on activities, trends, results and recommendations relating to your customers. * Manage shared inventory. * Coordinate overseas events through vendors and other relevant outlets. * Act as the supply chain of importer and exporter, (for example handling instructions, operating manuals, product training, etc.) for OSS teams, events and clients * May include some travel, not to exceed 10 days Skills/Requirements What You Need For This Position * Previous event industry or program coordinator experience (preferably in the high-tech industry) * Knowledge of tradeshow & event industry * Strong computer skills (iOS, XML, Excel, Word, etc.) * Must have excellent project management and trouble shooting skills * Must be able to work independently as well as part of a team EEO[/AA]/Minorities/Females/Disabled/VeteransSDL2017

Keywords: Lanyon, Inc., Austin , Onsite Solutions Intern, Other , Austin, Texas

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