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Claims Examiner Trainee

Company: Twia
Location: Austin
Posted on: January 15, 2019

Job Description:

Looking for a new career? Interested in changing industries? Searching for opportunities to grow? Are you ambitious and eager to learn? Then, this might be the job for you We are currently seeking a class of potential Claims Examiners to be trained to become our next generation leaders at TWIA/TFPA. We value smart, energetic, and flexible people who want to make a daily contribution toward helping serve our policyholders and employees. If that's you, we may have just the right opportunity for you. This role would be to learn the department operation and processes in a fast-paced catastrophe environment while training to become a successful Claims Examiner and providing essential property insurance products and services for eligible Texas policyholders when no one else will. What are we looking for in a Claims Examiner Trainee? We are seeking qualified and talented applicants for an Entry-Level position within our Claims Examiner Training Program. The Claims Examiner Trainee will acquire basic understanding of insurance principles, claims investigation, damage evaluation, and resolution of property claims. The training will emphasize the importance of customer service and creating a positive customer experience. What does the Training Program look like? ---Participate in orientations, property workshops, and field trips ---Obtain an adjuster's license required by the state of Texas within six weeks of employment ---Successfully complete a Bisys Property and Casualty Principles course within six weeks of employment (online through WebCE) ---Participate in training sessions consisting of self-study, classroom, and field-based activities ---Demonstrate basic proficiency in general insurance principles, basic investigation, policy interpretation, basic residential construction techniques, and verbal and written communication skills ---Develop and demonstrate effective organization and time management skills ---Become a successful Claims Examiner and build a career in property and casualty insurance What will you do? ---Meet Association standards for performance, attendance and behavior ---Complete the training program ---Receive a passing grade for state licensing exam ---Reflect a customer-centric attitude Required Education and Experience: ---Bachelor's Degree ---0-3 years of work experience Preferred Education and Experience: ---Bilingual; English and preferably Spanish and/or Asian Languages (such as Mandarin, Vietnamese, etc.) You need to be able to do the following: ---Working a schedule of Monday-Friday 8:00am-5:00pm onsite is required. ---This position requires the ability to sit, hear, converse over the telephone, and key frequently on a computer for long periods of time. ---This position may require some limited overnight travel to complete training programs, activities, and meetings. ---This position may require overnight travel and remote work outside the office as part of our companywide efforts to respond to high claim volume caused by catastrophic storm events. TWIA & TFPA are proud to present our Total Rewards & Compensation Program. The Association invests in its most valuable resource Our Employees. We offer an excellent Health & Welfare benefits package that includes medical, dental, vision, life, accident, and disability insurance, and a retirement savings package that includes a 401(k) plan with 6% matching contributions and an employer paid pension plan. We also offer competitive pay, performance incentives, and career growth with our Training & Professional Development program. In addition, we provide a healthy environment and work/life balance along with paid holidays, personal days, paid vacation, and sick leave. TWIA & TFPA is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted on behalf of an applicant by a third party to any employee at TWIA & TFPA via-email, the Internet or in any form and/or method will be deemed the sole property of TWIA & TFPA. No fee will be paid to any third party in the event the candidate is hired by TWIA & TFPA as a result of the referral or through other means, unless TWIA & TFPA have previously entered into a contract for placement assistance with such party.

Keywords: Twia, Austin , Claims Examiner Trainee, Other , Austin, Texas

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