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Part Time Teller - Lakeline

Company: Ufcu
Location: Austin
Posted on: May 11, 2024

Job Description:

Under direct supervision a Part-Teller I must demonstrate behaviors critical to ensuring exceptional member service by processing transactions based on member requests and build member relationships by offering products that would benefit them. A Part-Time Teller I must be active in branch success, including sales success, accountability, detail orientation, stress management, problem solving and good judgment, effective communication, teamwork, and initiative.Consistently receiving awards as the Top Credit Union and Top Mortgage Company, UFCU is proud of its people-first culture. We value our employees as much as our Members. We offer an environment where people care about each other like family. If you want to love what you do, make an impact in your community, and have the power to help people change their lives then were glad youre here.Please note, this person will be expected to work 5 hours, 4 days per week from 10am-3pm or 11am-4pm (depending on business needs), and every Saturday from 9:30am-2:30pm. Since this shift includes every Saturday, this person will get one full day off during the week.Essential FunctionsMember Experience:Greet membersMaintain branch appearanceExplain basic products and servicesIdentify product needsAnswer member questionsResolve member issuesAccount Maintenance:Conduct system navigation on various computer systemsProcess address, phone number, and email changesProcess check re-ordersEstablish direct depositAssist with online and mobile bankingCompliance:Performs other duties as assigned.Adhere to all company policies, procedures and business ethics codes.Complete required regulatory training as assigned.Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulation.Conduct Transactions:Process transactions, mail deposits, night drop, and cash advancesGrant access to safe deposit boxScan transit and on-us checksValidate accuracy and process member checksPlace and communicate check holdsPrint documents, including statements, temporary checks, and direct deposit formsKnowledge/Skills/AbilitiesAbility to effectively build relationships, establish rapport, and diplomatically communicate informationEffective active listening skillsStrong verbal, interpersonal, and written communication skillsAbility to be adaptable and work in a fast-paced environmentAbility to demonstrate good judgement and effective problem solving skills to help identify and resolve Member issuesStrong attention to detailStrong organizational and time management skillsAbility to demonstrate excellent teamwork skills by treating others with respect, courtesy, and displaying a what can I do to help? attitudeProficient in Microsoft OfficeAbility to successfully pass pre-employment background screening, including FBI fingerprint, credit, education, and employment verificationExperienceRequired QualificationsHigh School Diploma or GEDMinimum of six (6) months of Teller or cash handling experienceMinimum of six (6) months of customer service experienceBachelors Degree in Business or Finance-related field may substitute for experience requirementsMinimum of six (6) months working in a team environmentPreferred RequirementsEnglish/Spanish bilingualBachelors DegreeCredit Union experienceGeneral knowledge of applicable financial industry regulationsMilitary experienceThings You Need to Know Before You ApplyHoursMonday through Friday from 9am to 6pm and Saturday from 9am to 2pm.This person will be expected to work 5 hours, 4 days per week from 10am-3pm or 11am-4pm (depending on business needs), and every Saturday from 9:30am-2:30pm. Since this shift includes every Saturday, this person will get one full day off during the week.About This Career OpportunityWere always looking for great talent. If youre looking for a career with a socially conscious, service-oriented organization and want to have fun while youre at it, join our UFCU team!INDUFCUEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)by Jobble

Keywords: Ufcu, Austin , Part Time Teller - Lakeline, Other , Austin, Texas

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