Data Team Lead
Company: IQVIA
Location: Austin
Posted on: April 18, 2024
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Job Description:
Job Overview
Manage end-to-end delivery of data management services for
single/multi-service projects with minimal guidance, ensuring
quality deliverables on time and within budget, to customer
satisfaction. Provide comprehensive data management expertise to
Clinical Data Management (CDM) team to provide high quality data
management products that meet customer needs. Provide leadership to
the team in the areas of project planning, execution, and
close-out; financial management; communications; and milestone
deliverables. Perform role of Data Team Lead (DTL). Comply with
Good Clinical Practices (GCPs), applicable regulatory guidelines,
SOPs, policies, and, where available, CDM guidance documents.
Essential Functions
Client Management:
Serve as primary point of contact for customer on data management
deliverables.
With minimal guidance, provide project management expertise working
with customer data managers, key decision makers, and internal team
members to manage continuous process improvements, issue
escalation, workload projections, and provide technical
expertise.
With guidance, provide input for and perform direct negotiations
with customer, e.g., timelines, financial, process, resources.
Maintain strong customer relationships.
Ensure open communications with customer and IQVIA management to
manage and meet contractual obligations.
Service Management:
Meet with Data Operations Coordinator (DOC) and/or Data Operations
team members on a regular basis to ensure milestones meet timelines
and quality deliverables.
Establish strong communications with Data Operations team,
functional leads, project managers and all other stake holders.
With minimal guidance, support DM service delivery with
comprehensive DM process and technical expertise in executing
projects.
Serve as the escalation point for unresolved data issues.
With guidance, work with client data managers, vendors, internal
team members for resolution.
Work with functional manager(s) to ensure appropriate resources are
assigned to meet project deliverables.
With guidance, create and/or review and sign-off on all data
management plan (DMP) documents.
Implement proactive quality management plan.
Identify any service and quality issues with agreed upon
specifications per the DMP and contract/SOW and work with
functional manager(s) to resolve.
With guidance, track service performance and provide leadership to
identify root causes of issues and implement remedial actions.
Continuously look for opportunities to improve efficiency of tasks
and quality of deliverables.
Identify compliance issues and work with functional manager(s) to
ensure timely follow-up and resolution.
With guidance, maintain internal tracking databases and
systems.
Financial Management/Business Development Support:
With guidance, ensure service and quality meet agreed upon
timelines and deliverables in contract/Scope of Work (SOW)
Manage SOW/budget.
Review financial reports on a monthly basis and participate in
project reviews as requested.
Identify out of scope tasks and track change orders to
completion.
With guidance, may serve as Project Manager for single service DM
projects, including financial tracking, revenue recognition, and
invoicing.
With guidance, participate in and support RFP process (review RFP
documents, pricing, attend bid defense)
Other:
Provide input on DM process improvements or project solutions to
CDM team/CDM department.
Provide input on the development and implementation of a new
technology or tool.
Participate in a focus team or global or local best practice
team.
Perform other duties as directed by functional manager(s)
Qualifications
Please note that requirements for this position do not align with
an Analyst, Architect Data Entry, Design, Engineering, IT, or
Research role. Applicants that do not meet the requirements for the
position will not be considered.
Bachelor's Degree Health, clinical, biological, or mathematical
sciences, or related field Req
5 years direct Data Management experience, including 3 or more
years as a CDM project lead. Equivalent combination of education,
training, and experience.
Previous experience and proven competence in managing study
delivery through full DM life cycle (at least 1 medium Phase
III).
Demonstrated data management skills and thorough knowledge of the
data management process (e.g., therapeutic area, extensive
knowledge in DM processes, SAE reconciliation, external data vendor
reconciliation, management of local laboratory data, and/or new
technology).
Knowledge of Medical Terminology, Pharmacology, Anatomy, and/or
Physiology.
Knowledge of operating procedures and work instructions and the
ability to apply them in practice.
Knowledge of Good Clinical Practices and applicable regulatory
guidelines.
Ability to work with minimal supervision, using available
resources, e.g., functional managers, senior DTLs.
Comprehensive understanding of clinical drug development
process.
Ability to establish and maintain effective working relationships
with coworkers, managers and customers.
IQVIA is a leading global provider of advanced analytics,
technology solutions and clinical research services to the life
sciences industry. We believe in pushing the boundaries of human
science and data science to make the biggest impact possible - to
help our customers create a healthier world. Learn more at
https://jobs.iqvia.com
We are committed to providing equal employment opportunities for
all, including veterans and candidates with disabilities.
https://jobs.iqvia.com/eoe
IQVIA's ability to operate and provide certain services to
customers and partners necessitates IQVIA and its employees meet
specific requirements regarding COVID-19 vaccination status.
https://jobs.iqvia.com/covid-19-vaccine-status
The potential base pay range for this role, when annualized, is
$84,400.00 - $126,700.00. The actual base pay offered may vary
based on a number of factors including job-related qualifications
such as knowledge, skills, education, and experience; location;
and/or schedule (full or part-time). Dependent on the position
offered, incentive plans, bonuses, and/or other forms of
compensation may be offered, in addition to a range of health and
welfare and/or other benefits.
EEO Minorities/Females/Protected Veterans/Disabled
Keywords: IQVIA, Austin , Data Team Lead, Other , Austin, Texas
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