Bilingual Reproductive Health Assistant
Company: Planned Parenthood of Greater Texas
Location: Austin
Posted on: April 17, 2024
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Job Description:
Overview:The Bilingual Reproductive Health Assistant is an
essential part of the healthcare team providing comprehensive
health education and direct patient care, demonstrating a positive,
cooperative manner, and a willingness to assist team members when
needed. Reproductive Health Assistant's perform high-quality,
responsive, and efficient patient care delivery in a clean, safe
and comfortable health center. The Reproductive Health Assistant
has significant impact on the patient experience and is expected to
view services through the patient's eyes to serve patients
promptly, completely and in a friendly manner. Understands and
complies with organization and health center protocols, policies
and procedures.Responsibilities:Fluency in Spanish/English
required.Performs a variety of responsibilities in direct patient
care including but not limited to: greeting patients promptly and
in a welcoming manner, providing high quality care, interviews
patients and obtain medical history information, provides education
to patients regarding the purpose of their visit, performs patient
check-in and check-out, accurately updates patient charts, confirms
that all medication, equipment and supplies are stocked in health
center including sterile instruments, assists with patient
discharge instructions.Practices a patient focused approach to
healthcare as demonstrated by interactions showing respect,
knowledge, responsibility, compassion and access to care.Provides
comprehensive education, accurate information and answers questions
objectively about medical services offered at the affiliate
including but not limited to, birth control, sexually transmitted
infections, and pregnancy in a caring, non-biased, non-judgmental
and non-directive manner.Provides pregnancy-options counseling in a
comprehensive, non-directive and non-coercive manner. Ensures that
a patient having a pregnancy test is educated on all options
including parenting, adoption and abortion and receives accurate
information and appropriate referrals.Provides and explains Patient
Education Sheets, and Informed Consent Forms to patients to ensure
understanding of materials and services, and ensures that patients
with limited English proficiency receive information in the
language which they best understand.Maintains medical supplies
inventory including inventorying stock, placing orders, and
verifying receipt.Accurately takes and records patients'
demographic information, vital signs, and medical history. Obtains
a medical history by asking patients questions about their medical
conditions, medications and allergies. Records any findings into
the patient charts and alerts the physician and/or clinician of the
results.Performs blood draws (venipuncture) and intramuscular (IM)
injections.May train less experienced Heath Center team members in
job functions/duties/protocols.Maintains safe, secure, and healthy
work environment by establishing and following standards and
procedures and complying with legal regulations.Verifies and
completes requests for medical records per
policy.Qualifications:Minimum Education/ExperienceH/S Diploma or
equivalent and 1 year of experience in any of the following:
customer service, healthcare or social services environment; an
advanced degree may be substituted for up to 1 year of experience
(e.g. Associates/ Bachelor's/Master's).Preferred: Medical Assistant
Certification from an organization recognized by PPGT OR a
certificate of completion or diploma from fully accredited medical
assistant educational program as identified in the Database of
Accredited Postsecondary Institutions and Programs which contains
information reported to the U.S. Department of Education directly
by recognized accrediting agencies and state approval
agencies.Preferred: Electronic Practice Management system or
Electronic Health Records system experience (EPM/EHR).
Keywords: Planned Parenthood of Greater Texas, Austin , Bilingual Reproductive Health Assistant, Other , Austin, Texas
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