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Senior Lead, Global Operational Excellence

Company: PMG Digital Agency
Location: Austin
Posted on: March 30, 2024

Job Description:

At PMG, we exist to inspire all people to feel that anything is possible personally and professionally. It's what powers us to deliver value, innovation, results, and Digital Made for Humans for the world's most ambitious brands by bringing a more human-centric approach to digital.Location: Dallas, TX; Fort Worth, TX (must live in or relocate to the DFW area)General Description:* Maintaining client ops dashboards for assigned client base* Maintaining communication with team and partners* Overseeing and execution support for key Client Ops projects including onboarding or strategic projects across client base* Tracking project progress and providing status updates to the teams* Assisting Client Operations leadership with project and resource management* Contributing to high impact projects* Leading team meetings and brainstorms* Proactively managing changes in projects scope and identifying potential roadblocks* Challenging processes and best practices for improvementsSkills & Experience:* 5+ years of related work experience, plus 1+ years of supervisory experience* Bachelor's Degree or equivalent work experience* Strong interpersonal and coaching/training skills* High level of emotional intelligence* Strong organizational and project management skills* Strong team player* Strong Microsoft Excel skillsAbout PMG:PMG is a global independent digital company that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG uses strategy, creative, media, and insights, as well as its proprietary marketing intelligence platform Alli, to deliver Digital Made for Humans. Our team is made up of over 500 employees globally, and our work for brands like Apple, Athleta, Best Western Hotels & Resorts, Kohler, McDonald's, Nike, Old Navy, Sephora and Shake Shack runs across 85+ countries and has received top industry recognition from Cannes Lions to Adweek Media Plan of the Year.Ranked by Deloitte, Inc., Entrepreneur, and Adweek as one of the fastest-growing companies in the nation, PMG has grown because of its commitment to continuous improvement, business integrity, cultivating dynamic relationships, and putting people first. The company has been named Adweek's Breakthrough Media Agency of the Year, MediaPost's Independent Agency of the Year, 7X Ad Age Best Places to Work, 3X Best Places for Working Parents, and one of Fast Company's Best Workplaces for Innovators.Being part of PMG means being part of a company culture that's unmatched in digital. We're willing to work hard to serve our clients and deliver value, results, and innovation -- which often requires true grit and remaining agile. We believe in taking care of ourselves and each other so that we continuously improve in every way.We'd love to get to know you and share more about why we love PMG and the work we do.Join us in making digital more human ? Apply NowIn alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe we only change for the better by bringing different people to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Learn more about our commitment to Diversity and Inclusion and our action plan for change here.

Keywords: PMG Digital Agency, Austin , Senior Lead, Global Operational Excellence, Other , Austin, Texas

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