Customer Experience Associate
Company: Returnmates
Location: Austin
Posted on: May 28, 2023
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Job Description:
Returnmates is a fast-growing, LA-based technology and logistics
startup that enables consumers to return online purchases without
leaving their home. Our mission is to make online shopping more
enjoyable by providing a return experience that's as seamless as
the purchase. We combine technology and logistics to provide a
white-glove service for consumers -- no more printing, boxes and
tape! If you want to join an innovative team that is tackling an
area of ecommerce that has been left out to dry, this is the place
for you.
Returnmates is venture-backed by top VCs in LA and NYC, and
founders from Allbirds, Warby Parker, Harry's and thredUP. Our team
is made up of scrappy operators, engineers, and marketers from
Uber, Lime and Amazon.
The Role:
We are looking for an organized, well-spoken Customer Support
Representative to join our team! At Returnmates, we are obsessed
with delivering a magical customer experience -- we revolve around
our customers. The ideal candidate is someone who can provide
timely resolutions and help build processes to enable more
efficient, high-quality responses. This role will require daily
interaction with our operations team and drivers. Your day-to-day
efforts will support aggressive growth and expansion at a rapidly
growing, early-stage startup.
What You'll Do:
Basic Qualifications:
Hourly Pay: Starting at $16/hour
You'll be excited to join the team because we have:
Part-time
Pay: DOE, starting at $16.00 per hour
Returnmates is committed to a diverse and inclusive workplace.
Returnmates is an equal opportunity employer and does not
discriminate on the basis of race, national origin, gender, gender
identity, sexual orientation, protected veteran status, disability,
age, or other legally protected status. For individuals with
disabilities who would like to request an accommodation, they can
contact us directly.
Candidates must be at least 18 years of age. Returnmates does not
sponsor for immigration, including for H-1B, TN, and other
non-immigrant visas, for this role.
Keywords: Returnmates, Austin , Customer Experience Associate, Other , Austin, Texas
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