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HUD Certified Housing Counselor

Company: Austin Habitat for Humanity
Location: Austin
Posted on: May 27, 2023

Job Description:

Austin Habitat for Humanity is the forward-thinking Affordable Homeownership provider in the Austin area. Through faith in action, we engage the community in building homes, community, and hope. Join our service-oriented team to help build a better Austin. AHFH MISSION Seeking to put God's love into action, Austin Habitat for Humanity brings people together to build homes, communities, and hope. VISION A world where everyone has a decent place to live. OUR CORE VALUES Forward Thinking Collaborative Service Oriented COMPANY PAID BENEFITS:

  • 100% employer-paid medical, dental, vision, short-term, long-term disability
  • 12 paid holidays/year
  • 10 paid vacation days/year
  • 10 paid sick days/year
  • 3 personal time off days/year
  • 401(k) retirement savings plan with employer contribution
  • 20% employee discount on ReStore purchases JOB SUMMARY:
    Austin Habitat for Humanity (AHFH) is currently seeking top candidates for the role of HUD Certified Housing Counselor. This role contributes to our mission of bringing people together to build homes, communities and hope by:
    • Pre-screening clients for AHFH program eligibility
    • Conduct phone counseling and pre-assessment
    • Manage potential walk-in clients and fully explain AHFH program functions
    • Encourage families with the hope of homeownership
    • Working with families in regard to pre-foreclosure or eminent default
    • Assemble documents for submission to all lenders or third-party assistance for funds
    • Contact servicing companies on behalf of AHFH clients
    • Offer alternative resources to families when needed AGENCY EXPECTATIONS:
      • Adheres to Agency Policy and Procedures
      • Acts as a role model within and outside the organization
      • Maintains a positive and respectful attitude and upholds organizational core values
      • Works in collaboration with supervisor to determine and carry out departmental oversight and organizational strategic goals
      • Demonstrates self-motivation, flexibility and efficient time management POSITION RESPONSIBILITIES:
        • Manage education classes, information sessions and one-on-one counseling
        • Complete understanding of AHFH deed restriction
        • Working with other affiliates to provide homebuyer education and credit counseling
        • Reviewing financial documents
        • Crate action plans for all clients, credit repair strategies and budgeting practices
        • Order tri-merged credit reports
        • Collect credit report fees and manage receipts
        • Enter client files into HomeKeeper - Housing Counseling Software
        • Create reports for Housing and Urban Development, internal staff and various funders
        • Prepare and submit complete client files to the lending team for pre-qualification MINIMUM EXPERIENCE REQUIREMENTS:
          • HUD Certification
          • Ability to manage a high volume of client files
          • Knowledge of compliance, ECOA, Fair Housing laws
          • Maintain confidentiality and discretion with client files
          • Create a budget and analyze personal financial documents, i.e., paystubs, bank statements, tax returns
          • Expert written and verbal communication PREFERRED EXPERIENCE REQUIREMENTS:
            • Work effectively as a part of the AHFH team with a focus on common goals
            • Attention to detail and ability to be non-judgmental while working with families
            • Knowledge and experience reviewing credit reports
            • Ability to determine income along with an understanding of debt-to-income ratios
            • Experience tracking and reporting to HUD 9902
            • Experience with client management systems (HCS) with fine attention to detail
            • Bilingual - written and verbal
            • Highly organized and expert ability to keep file flow in order
            • Basic understanding of mortgage guidelines
            • Expert level time management
            • Experience with public speaking COMPENSATION
                The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this role, the employee is required to spend the majority of the day on their feet; required to stand, walk, sit, use hands and fingers to handle or feel objects tools or controls. They will reach with arms and hands, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear, taste and smell. The employee must occasionally lift and/or move up to 25lbs. Specific vision, color vision, peripheral vision, depth perception and the ability to adjust focus are required. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to prevailing weather conditions. The noise level in the work environment is usually moderate. Austin Habitat for Humanity is an Equal Opportunity Employer. We are committed to the
                policy of equal employment opportunity in recruitment, hiring, career advancement, and all -other employment practices. Powered by JazzHR

Keywords: Austin Habitat for Humanity, Austin , HUD Certified Housing Counselor, Other , Austin, Texas

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