Patient Account Rep II - HYBRID
Company: US Anesthesia Partners
Posted on: May 27, 2023
The Accounts Receivable Representative II is responsible for collecting outstanding accounts receivable from third party payers; both government and commercial. All new hires must submit to and pass a pre-employment drug screen and background check.
ESSENTIAL DUTIES AND RESPONSIBILITIES (include but not limited to):
Contact insurance companies for status on outstanding claims.
Process and follow up on more complex appeals to insurance companies.
Refile claims as needed.
Work correspondence daily.
Maintain basic proficiency with using spreadsheets.
Audit adjustment requests and complete when appropriate
Resolve Manual Tasks assigned to AR for follow up
Work outstanding Accounts Receivable from assigned work queues
Meet productivity standards as set by the department
Maintain accuracy rating of 97% or greater on audited accounts.
Meet productivity standards as set by the department.
Maintains strictest confidentiality.
Phone patients for payment or payment arrangements on outstanding balances
Work to become a SME across multiple workflows and various payers.
All other duties assigned
REPORTING TO THIS POSITION:No direct reports
JOB REQUIREMENTS(Knowledge, Skills and Abilities):
Excellent verbal and written skills to maintain professionalism in all methods of communication.
Basic math skills for calculating anesthesia units, proper reimbursement, and percentages for appropriate adjustments.
Advanced knowledge of insurance processing, guidelines, laws, and EOBs.
Knowledge of managed care, Medicare, and Medicaid guidelines
Data entry skills with high accuracy
Knowledge of CPT, ICD-10 and ASA codes
Good problem-solving skills
Decision making ability with sound judgement
Strong analytical skills and attention to detail
Skill in gathering and reporting information
Ability to work effectively with staff, physicians, and external customers
Must have a pleasant disposition and high tolerance level
Must be able to work as part of a team
Ability to work independently with limited supervision
Must be a self-motivator and goal-oriented
Skill in computer applications including MS Word, MS Excel, MS Outlook, and MS Teams.
Communicate well with the public
High-school graduate or equivalent.
Associate or bachelor's degree in business administration or related field of study is preferred.
1-3 years Accounts Receivable experience preferred
Requires prolonged sitting, some bending, stooping and stretching
Must possess sufficient eye-hand coordination/manual dexterity to operate a keyboard, photocopier, telephone, calculator, and other office equipment
Required normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and evaluations.
Requires lifting papers and boxes weighing up to 35 pounds occasionally
Requires dexterity to type at least 50 wpm.
WORKING CONDITIONS(environment and safety):
Involves frequent contact with professional staff and managed care organizations
Work may be stressful at times
Interaction with others is frequent and often disruptive
DISCLAIMER:The above job description has been written to indicate the general nature and level of work performed by employees within this classification. It is not written to be inclusive of all duties, responsibilities and qualifications required of employees assigned to this job.
Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
FunctionRevenue Cycle Management
Employment StatusFull Time
Keywords: US Anesthesia Partners, Austin , Patient Account Rep II - HYBRID, Other , Austin, Texas
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