QA Specialist I (Intake Specialist)
Company: The Fountain Group LLC
Location: Austin
Posted on: May 26, 2023
|
|
|
Job Description:
Hello,My name is Meghan Lovely, and I am a Recruiter with The
Fountain Group. We are a national staffing firm and are currently
seeking a QA Intake Specialist for a prominent client of ours. This
position is in Austin, TX. Details for the position are as
follows:Job Description:$21-$22/hour to start!Completes the intake
process of complaints through phone and email.Conducts initial
assessment of application for missing information and completes
missing information customer outreach process to obtain required
data.Partner with internal stakeholders for adverse eventsIdentify
the need for a reply letter to customers addressing the results of
complaint investigations and send to complaint processing team to
create.Qualifications:HS Diploma and 1-2 years Customer Service
Experience (hospitality, healthcare, retail etc.)Strong attention
to detail, critical thinking, and can work independently with
minimal direction.High quality customer service skill.Ability to
express ideas clearly in both written and oral communications.If
you are interested in hearing more about the position, please
respond to this posting with your resume attached or contact me at
.Please forward this email to any friends or colleagues as we do
offer a Referral Bonus for any candidate who is hired and still
gainfully employed after 30 days.
Keywords: The Fountain Group LLC, Austin , QA Specialist I (Intake Specialist), Other , Austin, Texas
|
Click
here to apply!
|
