Scheduling Coordinator
Company: Johnson Controls
Location: Austin
Posted on: May 25, 2023
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Job Description:
Job Details
Be part of the future!
We are one team, dedicated to working collaboratively to create the
purposeful solutions that propel the world forward. We hope you
will join our diverse team of top people. You bring your talent,
and we--------ll give you the space and opportunities to grow and
succeed. -- -We are committed to make a difference.
What we offer:
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Competitive Starting Pay
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Paid Training
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Global Advancement Opportunities
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Company Vehicle (as applicable)
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Referral Bonuses
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Comprehensive Benefits
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Medical/Dental/Vision insurance
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Health Savings Account (HSA)
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Life Insurance
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401(k) savings plan with company match
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Short-Term and Long-Term Disability
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Employee Assistance Program
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Wellness Program
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And More!
What you will do
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Work closely with our other internal departments to organize and
schedule all installations from first customer contact to the
closing out of the contract.
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Perform welcome calls to each customer within 48 hours of job
booking.
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Communicate with internal and external customers to ensure
installation site readiness i.e. construction progress, lift
availability, network connectivity, proper personnel on-site,
etc.
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Coordinate and schedule JCI technicians and subcontracted vendors
using proprietary scheduling software to ensure on-time
installation completion for each installation job.-- - This
includes initial installation meetings and each return trip
thereafter.
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Create job packets with all pertinent installation job details and
required forms and provide to Installers prior to job start.
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Track and verify on-time delivery off all materials needed to
complete installations.
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Update all pertinent information in our Installation Backlog Tool
so that all stakeholders are informed of installation progress from
the time of booking to completion.
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Authenticate and process all necessary paperwork to ensure that
each installation meets with JCI--------s Zero Harm safety
policy.
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Process all necessary paperwork to ensure timely closeout of the
installation.-- - This requires solid communication with multiple
internal departments.
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Facilitate the closing of each installation job either directly or
through follow up with various other departments.
How you will do it -- -
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Communicate with customers, both internal and external,-- -via
telephone, email or internal program.
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Work with Sales and National Account teams on any installation
concerns.
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Work with installers, sub-contractors, install manager and material
handlers.
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Work with vendors regarding material shipments
What we look for-- -
Required
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High School Degree or equivalent
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At least 1 year of customer service experience.
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Strong organizational skills.
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Ability to communicate in a professional business manner.-- -
Preferred
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Knowledgeable in Microsoft (Especially Outlook and Excel).
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Excellent written and verbal communication skills.
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Ability to handle several tasks simultaneously.
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Ability to work in a fast paced, team-oriented environment ( in
office position) -- -
#JCI
Johnson Controls International plc. is an equal employment
opportunity and affirmative action employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, age, protected
veteran status, genetic information, sexual orientation, gender
identity, status as a qualified individual with a disability or any
other characteristic protected by law. To view more information
about your equal opportunity and non-discrimination rights as a
candidate, visit EEO is the Law . If you are an individual with a
disability and you require an accommodation during the application
process, please visit here .
PandoLogic. Keywords: Barn Manager, Location: Austin, TX -
78703
Keywords: Johnson Controls, Austin , Scheduling Coordinator, Other , Austin, Texas
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