Installation Specialist Black Shirt ASST

Company: White Glove Storage And D
Location: Austin
Posted on: March 20, 2023

Job Description:

Job Description Installation Specialist 03/12/2021 The purpose of this job description is to establish and define the authority, accountability, reporting relationships, responsibilities, and measures of performance of the Installation Specialist position of WG Storage & Delivery.SummaryThe Installation Specialist's primary focus is to effectively pick up, deliver, pack, move, and install our clients' furniture & artwork while ensuring the highest level of client satisfaction and quality of service under the direction of the Project Coordinator or Delivery Coordinator. Reports directly to the Field Manager and on any project to the lead Project Coordinator/Delivery Coordinator. Primary DutiesPass down all company and job/installation information to your Team.Attend, contribute and provide leadership to location team meetings for goal setting, planning, and organization for operations. Condition Reports, BOL's, Supply Lists, ADV Forms, Invoices, Matrix, etc.Tracks and logs time, materials, and tools for invoicing for each job (tagging, photography, measurements, inventory, consolidation to pallets/vaults)Maintains cleanliness and organization of truck, kits, and supplies daily and disposes of trash appropriatelyBe present to teach staff in any furniture & artwork handling, installing, packing, and/or moving techniques Prepares for the job with the assigned staffEnsures the proper handling of client's furniture & artwork exercising Company proceduresProvides situational & proactive problem solving for installation, packing, & moving issuesUses tools & equipment effectively and efficientlyManages vehicle driving practices, and driver's safetyReport all damages in a timely mannerCompletes damage reports within 24 hours Develops solutions in collaboration with clients, manufacturers, subcontractors, vendors, internal company resources, and management team members.pro-active measures to prevent damageTrains team members in pro-active damage control strategies RECEIVERReceives goods daily from incoming shipments and clientsOpens and inspects items thoroughly for damage or missing items/partsMust have excellent penmanship for legible handwritingHandwritten notes for each item received based on date, time, delivery company, quantity, weight, photo numbers, detailed description, and damagesKeep work area organizedWork in a fast, efficient, and safe manner Reasoning and ResearchContinually develops increased knowledge of:Furniture & artwork handling: installing, packing, moving, storage, shipping & crating Specialized techniques & methods for unique solutionsBusiness methods & systemsContinually supports the Knowledge Integration process:Learning/exchanging information on all key areas of knowledge/skill neededParticipates in cross-training throughout the operations teamMiscellaneousPerform administrative office duties as needed to complete documentation of workDresses according to the Company dress codeConducts self in a professional manner at all timesDemonstrates tolerance and patience in working with the clientIs efficient with time, materials, and methods to ensure Company's profitabilityOther duties as assigned JOB REQUIREMENTS EDUCATION and/or EXPERIENCE High school diploma or equivalent plus a minimum of two to three years of work experience, preferably with customer service and supervisory experience. Delivery, packing, moving, and installations background and experience strongly preferred.LANGUAGE SKILLS Ability to read. Ability to interact effectively to inquiries or complaints from other team members regarding all business issues & operating concerns. MATHEMATICAL SKILLSAbility to understand and use basic math. COMPUTER SKILLSNone needed.REASONING ABILITYAbility to make reasonable decisions. CERTIFICATES, LICENSES, REGISTRATIONS Valid State of Texas driver's license and insurance. Background check: must be able and willing to pass a criminal background check and drug screen test.PHYSICAL DEMANDSWhile performing the duties of this job, the employee is required to walk, crouch, climb stairs, talk, and hear. The employee is required to lift/carry objects of up to 100 pounds. The employee is also required to have average dexterity to use arms, hands, and fingers to handle, feel and reach. Specific vision abilities include close vision, distance vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENTWhile performing the duties of this job, the employee is exposed to moving mechanical parts, hazardous equipment and chemicals, and the risk of electrical shock from equipment or power sources, and related items. The noise level in the work environment is at times loud. Travel between sites is sometimes required exposing the employee to traffic and road hazards. WORK HOURS:Usually scheduled at forty (40) hours per week with occasional extra hours according to job demands which may include occasional weekends. Actual daily hours will be defined by the project and scheduling demands as assigned and will normally range between 7:00 A.M. and 7:00 P.M. Additional hours may be needed for training, meetings and special projects or to meet deadlines and commitments. PI208429345

Keywords: White Glove Storage And D, Austin , Installation Specialist Black Shirt ASST, Other , Austin, Texas