Host

Company: LUMINAIRE/ LAS BIS
Location: Austin
Posted on: March 20, 2023

Job Description:

Position SummaryThe Host position for Landrace Group Inc. is the first and last point of contact withLuminaire guests. They are responsible for greeting, seating, giving a gracious farewellto the guests as well as maintaining the flow of the restaurant during service. Thereservationist/host will confirm all set reservations for Breakfast, Lunch and Dinnerguests daily, also retrieving messages and returning calls immediately in the clear,concise and accurate manner.Essential Functions -

• Greet and seat guests, present menus to guests, inform them of specials and soups
• Maintain the waiting list
• Take guest information and quote wait times to guests accurately when tables are not immediately available
• Clean, organize and stock menus at host area
• Sweeping of foyer and front entrance area frequently
• Interact with guests upon arrival and as they leave the restaurant to ensure positive dining experience
• Answer phones and schedule reservations with large parties -
• Other duties as directed -Additional Responsibilities
  • Fill to go orders, if applicable
  • Help maintain restrooms throughout shift
  • Assist with opening/closing tasks and side work as needed
  • Assumes other duties as assigned by company management.Training and Experience
    • Previous knowledge with OpenTable or any reservation systems--- 1+ year host experience--- 1+ year customer service experience -Skills and Knowledge -
      • Basic reading and writing skills are required
      • Basic computer skills -
      • Knowledge of workplace safety procedures
      • Ability to determine wait time -
      • Must visually scan restaurant for clean, unoccupied tablesEnvironment and Physical Demands
        • Must be able to walk and stand during entire shift
        • Reaches, bends and stoops frequently
        • Remain stationary for long periods of time
        • Must be able to safetly lift and carry up to 20 lbs
        • Frequent washing of hands
        • Hazards include, but are not limited to slipping and tripping

Keywords: LUMINAIRE/ LAS BIS, Austin , Host, Other , Austin, Texas