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Market Development Representative

Company: ESO
Location: Austin
Posted on: March 19, 2023

Job Description:

We are looking for a highly motivated Market Development Representative to be on the front line of lead qualification and opportunity creation. This position is the perfect opportunity for you if you want to be on a fast-paced and highly collaborative team. If you are focused on developing your career in sales, with an opportunity to grow with a great company, then this position is right for you.

How You'll Support Our Mission

The ideal candidate will have high energy, drive and perseverance. The primary role of the Market Development Representative is to qualify marketing-generated inbound prospects through calling and emailing with the goal of creating marketing-qualified opportunities. Bridging the gap between marketing-generated leads and sales-qualified opportunities, you will be part of the Marketing team but will partner and work closely with the Sales team. You will report to the Director of Demand Generation in our Austin, Texas office and be managed and mentored day-to-day by our Lead Market Development Representative.

What You'll Be Doing - the day to day
* Gain fundamental knowledge and understanding of ESO's product suite to accurately field inbound prospect and expansion inquiries
* Initial outreach and follow-up with marketing-generated inquiries, adhering to service-level agreements
* Determine budget, authority, need and timeline (BANT) to create marketing-qualified opportunities
* Partner with Marketing to provide feedback on inbound efforts
* Learn the sales process and understand the sales cycle from beginning to end

Who You Are - the essentials
* Excellent Communicator: You are courteous and professional as you'll be most prospect's first impression of ESO as a whole
* Coachable: Must be able to listen and apply feedback and training
* Strong Work Ethic: Good time management skills with a focus on accomplishing the mission
* Detail-Oriented: Strong attention to detail and ability to adhere to complex processes
* Resilient: You're ok with hearing "no" and able to drive forward
* Collaborative: Works well within a team environment

Who You Are - the desirables
* Salesforce experience
* Previous military, EMS or Fire experience is recommended
* Public speaking or cold calling
* SaaS experience


Benefits & Perks

ESO offers a comprehensive suite of benefits to promote health and financial security for our employees and their families. For full-time employment you this includes:


  • Competitive health plans (medical, dental, & vision insurance)
  • PTO (starting at 20 days) & 12 company holidays
  • 401(k) with company match
  • Telemedicine service provided by ESO
  • Savings accounts (FSA, HSA, DCA)
  • Employee Assistance Program (EAP)
  • Annual health and wellness reimbursement
  • Peace of mind benefits such as life insurance, disability insurance, and worksite benefits
  • Paid parental leave, new child program, & flexible parental return-to-work options
  • Casual office environments and unlimited office snacks and drinks


    About ESO

    ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today's EMS agencies, fire departments, and hospitals. We're small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland.

    Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don't match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission.

    All offers are contingent upon a successful background check.


    ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.

Keywords: ESO, Austin , Market Development Representative, Other , Austin, Texas

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