Senior Salesforce Solution Architect

Company: University of Texas at Austin
Location: Austin
Posted on: March 19, 2023

Job Description:

Job Posting Title:

Senior Salesforce Solution Architect

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Hiring Department:

University Development Office

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

General Notes

About UT Austin

The University of Texas at Austin, founded in 1883, ranks among the 40 best universities in the world with top national programs across 18 colleges and schools. The university is an enduring symbol of the spirit of Texas, driving economic and social progress while serving the city, state, nation and world as a leading center of knowledge and creativity. Our work is inspired by the bold spirit of Texas and our commitment to its people.

Learn more about UT Austin's mission and values, leadership and strategic plan.

Why Join Texas Development?

Texas Development is a dynamic and growing community of more than 400 team members across the Forty Acres. Like the university we serve, we are committed to promoting a culture of diversity, equity, inclusion and belonging along our staff and donor communities. We honor the idea that if what starts here changes the world, what starts here should reflect the world.

Join us and change the world.

Purpose

Reporting to the Director of Application Development, Advancement Data Operations, the Senior Salesforce Solution Architect will play a lead role in the implementation and ongoing support of our new and evolving Salesforce-based advancement CRM. This role will draw on deep technical and product knowledge to serve as a trusted advisor to guide the design and development of native Salesforce configuration, customization, application development, and integrations.

Job Details:

About Advancement Data Operations

In January 2023, Advancement Data Operations will be kicking off the implementation of our new Salesforce-based advancement CRM. During this implementation, the Application Development team will be driving the configuration and customization of our new CRM in addition to owning the development of over sixty integrations. Additionally, the team will continue to steward our custom applications, are built against Oracle and ADABAS data stores, Python/Django or Natural backends, and various front-end frameworks including React, Angular, and Python/Django. We also use several third-party tools, including RabbitMQ, Splunk, MuleSoft, Elastic, Netlify, Jenkins, and Stonebranch.

The Advancement Data Operations team welcomes and respects all individuals and communities by valuing and consciously maintaining awareness of diverse perspectives and experiences. We believe inclusivity is critical to fostering excellence in all of our endeavors, and we promote diversity in our collections and services, as well as in our recruiting, hiring, and retention practices.

Responsibilities

* In collaboration with our implementation partner, define the platform architecture vision for the new CRM and serve as the technical authority for platform, security, integration, data migration, and improvements for system documentation and other solution components.


* Assess and provide recommendations for future-facing solutions - both vendor-provided and custom developed - as part of ADO's mission to provide best in class advancement services for standards and process improvements for developers, app builders, and administrators.


* Monitor Salesforce releases to ensure our enterprise Salesforce org is taking advantage of the latest enhancements, updates and integrations.


* Additional duties as assigned.



Required Qualifications

* Salesforce Certified Advanced Administrator Certification.


* 4+ years of experience with Salesforce in a development or configuration and integration capacity.


* At least one year as a Technical Architect or Solution Architect role.


* Expert level understanding of the core Salesforce platform (Sales Cloud, Service Cloud, Community Cloud) with functional knowledge of the entire product suite, including Marketing Cloud, Integration Cloud, and App Cloud.


* Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).


* Ability to provide coaching, technical mentoring, guidance, and feedback to peers and junior teammates and communicate complex technical solutions to non-technical team members and customers with the ability to effectively work well with others, fostering a great, collaborative, and fun environment, even amidst technical challenges.


* Relevant education and experience may be substituted as appropriate.



Preferred Qualifications

* One or more of the following additional certifications (Salesforce Certified Technical Architect, Salesforce Certified Platform Developer I/II, Salesforce Certified Application Architect).


* 2+ years developing and implementing data migrations, creating the technical architecture for sophisticated Salesforce implementations.


* Experience working with advancement-focused Salesforce vendors (Affinaquest, UC Innovation, etc.), integrating Salesforce with mainframe-based legacy systems, Mulesoft, ExpePython or another object-oriented programming language.


* Experience with Web Services development or experience with the Salesforce API (REST/SOAP/Bulk, etc.)


* Experience integrating Salesforce with third party solutions.


* Hands-on Apex development experience a plus.


* Experience with Visualforce, JavaScript, HTML, and/or CSS development experience.


* Knowledge of Salesforce platform constraints, including API limitations and governor limits.


* Knowledge of PCI DSS and HIPAA compliance standards and best practices.


* Familiarity with fundraising and development terminology and related business processes.


* Bachelor's degree or higher.


* Desire to learn new tools and technologies.



Research indicates that applicants with marginalized identities are hesitant to apply for positions if they do not meet all the required and preferred qualifications. We want to emphasize that although experience in certain areas is desirable, candidates who meet the required qualifications, demonstrate excellent promise, and a passion for the field are encouraged to apply and will be given serious consideration.

Salary Range

$120,000 + depending on qualifications

Working Conditions

Hybrid/Flexible working environment. Work performed on concurrent multiple projects under pressure of rigid deadlines and/or time limitations. May require occasional extended work hours or on-call obligation.

Required Materials

* Resume/CV


* 3 work references with their contact information; at least one reference should be from a supervisor


* Letter of interest



Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

* E-Verify Poster (English) [PDF]
* E-Verify Poster (Spanish) [PDF]
* Right To Work Poster (English) [PDF]
* Right To Work Poster (Spanish) [PDF]
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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Keywords: University of Texas at Austin, Austin , Senior Salesforce Solution Architect, Other , Austin, Texas