Business Content Subject Matter Expert - Medicaid MMIS

Company: Conduent
Location: Austin
Posted on: March 18, 2023

Job Description:

About ConduentThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job DescriptionAre you passionate about presenting new Medicaid business processes and products to customers in need? Are you ready to apply your MMIS expertise in an innovative proposal content development role that represents our solutions to clients?About the teamThe Conduent Government Healthcare Solutions (GHS) team helps government agencies leverage data, technology, and business services to achieve public sector healthcare transformation and better serve constituents. We offer an extensive suite of healthcare solutions that improve government healthcare services and reduce costs.About the roleThe Business Content Subject Matter Expert (SME) - Medicaid Management Information Systems (MMIS) is a remote business development role that builds strong customer value propositions into our solutions and proposals. Associates in this dynamic role leverage their business subject matter expertise to craft compelling and accurate proposal responses and solution narratives. The SME will work with business and technology teams in the collaborative development of healthcare solutions focusing on MMIS , provide subject matter expertise to the solution or proposal team, and create proposal content to document the processes and technologies needed to meet client objectives. Efforts span the entire business capture and proposal lifecycle including solution planning, section planning, writing, writing coaching, validating proposed solutions, editing, continuous improvement, and other pursuit enablement functions to enhance Conduent proposals. Responsibilities

• Provides operations and product subject matter expertise for Medicaid MMIS services
• Works with solution architectures and pursuit teams to define operational service and product functionality solutions for new business opportunities
• Creates RFP responses and proposal narrative that is accurate, cohesive, compliant, compelling, client-centric, and free from errors
• Reviews and edits proposal content to ensure adherence to writing standards
• Defines strategies for prioritizing and sharing information from technical and business SMEs to the broader pursuit team
• Accurately translates technical knowledge and requirements into clear and concise communications that emphasize business value to clients
• Communicates effectively (oral and written) in all aspects of the role
• Able to manage multiple RFP responses simultaneously across bidsRequirements
  • 5+ years' experience in MMIS delivery/operations, product management, implementations, account management, or similar
  • 3+ years' experience in with RFP or RFI responses, proposals, related business writing, technical writing, and/or similar pursuit development functions
  • Has hands on experience with a multitude of healthcare and Medicaid business and technical services in commercial or government environments across all phases of the program lifecycle.
  • Demonstrated experience in implementation or operations of the following key areas: claims administration, financial services, electronic data interchange, medical or clinical management, eligibility and enrollment, provider management, member management, project management, quality, and administration of a variety of health and human services programs or other core functions of MMIS or Modules
  • Highly proficient writer and editor of proposal and presentation content
  • Expert oral and written communication
  • Proficient using Microsoft SharePoint, Word, PowerPoint, Teams
  • Education: Bachelor's or equivalent professional experienceFlexible WorkingWe recognize that everyone is different and the way each of us works at our best is different too. In this role, we can offer the following flexibility:
    • Working remotely from home
    • Working flexible hours - flex your workday times to fit in what you need to get done while meeting expectations
    • Flexible vacation time - coordinate accordingly with your team and go!Working with usJoin a rapidly growing organization that can support your career goals.Working for youWhat you get:
      • Career Growth Opportunities
      • Full Benefit Options
      • Great Work EnvironmentAbout UsThrough our dedicated associates, Conduent delivers mission-critical services and solutions for Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.Join UsAre you seeking an opportunity to make a real impact in a company that appreciates new ideas and ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be your best! ClosingConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: . You may also .The Colorado Equal Pay for Equal Work Act requires employers to disclose the following information. If the successful applicant will be required to perform work from a physical site outside Colorado, the following information may not apply.Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time.At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.

Keywords: Conduent, Austin , Business Content Subject Matter Expert - Medicaid MMIS, Other , Austin, Texas