Head of QA and Test
Company: ShipperHQ
Location: Austin
Posted on: March 17, 2023
Job Description:
Head of QAAbout ShipperHQ and this position:ShipperHQ is a
startup headquartered in Austin, TX making a big impact in the
e-commerce shipping space. Founded in 2009, we are a premier
supplier of shipping software for e-commerce sites, selling to both
SMB and Enterprise customers. We have 40+ team members spread
across the US, the UK, Ireland, and Australia. 30+ members are
based in Austin, TX. We are seeking an outgoing individual with a
positive attitude that is willing to grow with the company.The Head
of QA is responsible for defining the QA strategy and approach for
the product that includes strategic thinking, planning, and
providing expertise throughout the entire product development life
cycle. This role is responsible for building QA team as well as
managing the function and direction of the team. The Head of QA
provides regular direction, mentoring, and coaching to QA team
members, ensuring the success of the team's manual and automation
efforts. This is a hands-on role developing automation frameworks
and writing tests and executing. -The Head of QA will contribute in
the following areas:
Responsible for defining QA
Practices, strategy, approach, and execution across our
products.Provide leadership and technical expertise within Test
Automation and Quality Assurance.Accountable for automation and
manual test output, including release and deployment testingMentor,
and provide leadership to the QA Team.Work closely with the team to
define the optimal solution for each platform and provide long-term
solutions for CI/CD.Focus on continuous QA improvements including
usage of appropriate testing tools, test techniques for functional,
performance, automation, etc.Build, define & develop an automation
framework for the QA Team.Owns all QA staging environments.
-Monitor and report on all the QA activities, test results, leaked
defects, root cause analysis and identifying areas of improvement.
Implement steps required to improve the processes.An escalation
point for all matters related to testing and quality assurance and
operate as a primary point of contact for the QA team.Work with
Engineering managers to develop and execute QA strategies to meet
department and company quality goals.The ideal candidate would have
the following experience:
2+ years of QA lead experience8+
years of professional software testing experience, ideally on a
SaaS platformExcellent ability to organize and manage multiple
projects/releasesTechnical expertise with automation tools,
including CypressPassion for mentoring and developing junior QA
team members -A deep understanding and passion for
QADetail-oriented and high-quality barExperience with Agile
methodology and scrumExcellent communication and collaboration
skillsDemonstrable experience in improving test
automationExperience with AWS and CI/CDThis is a highly fast-paced
environment where no two days will look alike. For the right
candidate, with the right attitude, there are fantastic
opportunities for career progression. You will learn more at
ShipperHQ in a year than you would in 3 years at other companies.
We are an agile, fast-moving team that likes to roll up our sleeves
and solve some of the biggest issues in shipping. -Benefits and
Perks:
Work with a collaborative and
motivated team with the ability to tie results in the organization
directly to your actions.22 days PTO in addition to public
holidays401k Match -Medical, Dental, and Vision InsuranceMaternity
and Paternity LeaveLogistics:
This is a full-time position working
out of our Austin, TX office 2 days a week -Compensation is based
on experienceAt ShipperHQ, we're proud to be a team that's as
diverse as the merchants we serve. As a member of the e-commerce
community, we take responsibility to empower shops large and small
to grow and thrive through the power of technology to heart. With
honesty, responsiveness, and innovation at the center of all we do,
we remain committed to hiring the right people for the job,
regardless of race, background, religion, or eccentricity.Powered
by JazzHR
Keywords: ShipperHQ, Austin , Head of QA and Test, Other , Austin, Texas
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