Quality Coordinator
Company: HCA Healthcare
Location: Austin
Posted on: January 27, 2023
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Job Description:
Description IntroductionAre you looking for a work environment
where diversity and inclusion thrive? Submit your application for
our Quality Coordinator opening with CareNow today and find out
what it truly means to be a part of the HCA Healthcare
team.BenefitsCareNow, offers a total rewards package that supports
the health, life, career and retirement of our colleagues. The
available plans and programs include:
Learn more about Employee BenefitsNote: Eligibility for benefits
may vary by location.
We are seeking a(an) Quality Coordinator for our team to ensure
that we continue to provide all patients with high quality,
efficient care. Did you get into our industry for these reasons? We
are an amazing team that works hard to support each other and are
seeking a phenomenal addition like you who feels patient care is as
meaningful as we do. We want you to apply!Job Summary and
QualificationsGENERAL SUMMARY OF DUTIES:Contributes to the
company's mission and vision by supporting and coordinating
clinical performance and training in an assigned market or area.
The Quality Coordinator (QC) will work under the direction of the
Director or Manager of Quality and the respective market operations
executive to support, promote, design, and implement quality and
training programs. In order to achieve defined outcomes, the
Quality Coordinator engenders commitment, encourages cultural
changes, disseminates information, and provides support for safety
process changes. The QC ensures compliance with applicable
accreditation, regulatory, and licensure standards. SUPERVISOR:
Director/Manager ofQuality with matrix reporting to market
executive DUTIES INCLUDE BUT NOT LIMITED TO:* Under the direction
of the Director/Manager of Quality, directs efforts at the clinic
level to ensure Quality Program and Performance Improvement
methodologies are successfully implemented and maintained
throughout the assigned market(s). * Ensures quality of care and
safe clinical practices are maintained and promoted by visiting
clinics, observing clinical processes, assisting in clinical
operations if required, and course correcting in real time. * In
collaboration with the education team, oversees execution of
division/market clinical onboarding and initial competency; ensures
required training courses documentation is complete. * Supports the
orientation program for new hires by overseeing the pool of
preceptors through initial training, ongoing skills assessment and
development. * Performs clinic/clinical audits as directed by
Director/Manager of Quality to ensure clinics comply with
regulatory and UCA standards and are in continuous UCA survey
readiness. * Collaborates with clinic/market leadership and the
education team to identify and address any trends, needs, or
enhancements to new hire and/or preceptor training. * Prepares for,
participates in and submits minutes from quality or medical
leadership meetings, as directed. * Supports the deployment of any
new service or capability from a clinical perspective to meet needs
of business. * Meets with and collaborates with Market Medical
Director(s) and Market Operational Executive to discuss market(s)
quality opportunities and plan improvement strategies. * Plans,
executes and oversees new patient safety initiatives, such as
COVID-19 vaccine administration, enrollment, administration and
overall quality. * Assists in preparations of quality metric
reports and development of meaningful improvement plans in
collaboration with clinic staff and/or quality team members. *
Submits monthly reports to the Director/Manager of Quality and
participates in monthly operations reviews as directed. *
Participates in implementation, monitoring and maintains competency
of UCC quality initiatives to support market leadership in the
achievement of their strategic agenda. * Coordinates with education
infrastructure and occupational medicine leadership teams to
support occupational medicine specific initiatives and competency
requirements for core service line services. * Expertise in EMR and
workflows to guide staff competency and best practice. *
Knowledgeable in clinical disciplines to include Back Office, Point
of Care testing, Blood Alcohol testing, Drug Screen testing * With
the support of markets team and preceptors, supports identification
and immediate remediation of competency gaps to minimize service
disruptions. * Monitors Event Tracking Tool (ETT), facilitates
investigation, root cause analysis of every quality event in the
Market(s), suggests improvement strategy and closes events in a
timely fashion. * Hosts educational clinical classes to employees
and supports development of ongoing educational resources as
related to Quality and Patient Safety initiatives. * Plans,
schedules, and runs clinic mock emergency scenarios to improve
emergency readiness. * Maintains awareness of regulations and
licensure requirements, keeping informed of pending and or
implemented changes that might impact clinic capabilities or
service offerings. * Develops communication tools to alert
Market(s) of their performance on quality metrics as well as report
on predetermined KPIs as established by leadership * Assists HR
with employee symptom tracking and reporting as applicable. *
Maintains the strictest confidentiality in the areas of patient,
employee and physician relations. * Observes and exhibits the "Code
of Conduct" philosophy and "Mission and Value Statement".
KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of physician office
practice or urgent care center operations highly preferred. *
Knowledge of organizational policies, procedures, systems and
objectives. * Knowledge of applicable regulatory, compliance, and
accreditation standards and requirements * Knowledge of
governmental reporting programs. * Mentor, influence, and manage
through matrix reporting relationships. * Ability to gather,
analyze, and interpret complex data and prepare comprehensive
management reports. * Project Management: Skilled in project
planning, task prioritization, effectively manages resources,
outcomes measurement, and tracking. Takes initiative and exercises
good judgment. * Effective problem-solving skills to include data
analysis and judgment to make effective decisions * High Impact
Communication - Effective oral and written communication skills *
Effective change leadership knowledge and skills * PC Skills -
Proficient in Microsoft Office applications and others as required.
* Maintains high level of confidentiality at all times. * Ability
to build trust and gain respect through effective team leadership
and participation skills. * Ability to work under minimal direct
supervision but maintain a high degree of communication of current
work activity with supervisors. EDUCATION:* Bachelor Degree
required (prefer Bachelor of Science in Nursing) EXPERIENCE:*
Minimum 2-years relevant experience preferred.
CERTIFICATION/LICENSE:
HCA Healthcare has been recognized as one of the World's Most
Ethical Companies by the Ethisphere Institute more than ten times.
In recent years, HCA Healthcare spent an estimated $3.7 billion in
cost for the delivery of charitable care, uninsured discounts, and
other uncompensated expenses.
"Across HCA Healthcare's more than 2,000 sites of care, our nurses
and colleagues have a positive impact on patients, communities and
healthcare.
Together, we uplift and elevate our purpose to give people a
healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive If you find this
opportunity compelling, we encourage you to apply for our Quality
Coordinator opening. We promptly review all applications. Highly
qualified candidates will be directly contacted by a member of our
team. We are interviewing apply today!We are an equal opportunity
employer and value diversity at our company. We do not discriminate
on the basis of race, religion, color, national origin, gender,
sexual orientation, age, marital status, veteran status, or
disability status.
Keywords: HCA Healthcare, Austin , Quality Coordinator, Other , Austin, Texas
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