Veterinary Hospital Receptionist
Company: VCA Antech
Location: Austin
Posted on: January 27, 2023
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Job Description:
Do you enjoy working with pets? Are you a motivated and friendly
person that prioritizes customer service? If that sounds like you,
we would love to have you as a part of the team at VCA Terrell
Animal Hospital, a growing five doctor hospital located in the
heart of Lakeway, TX! Full and part time positions are available,
and pay is $15-$18 an hour depending on experience.At VCA Terrell,
you'll help pets and their families lead healthier and happier
lives, while enjoying your own personal and professional growth as
well. We are a compassionate team of people that care about you,
your future, and the lives of your four-legged family members.Our
ideal candidate has 2-3 years of experience as a Veterinary Client
Service Representative/Animal Hospital Receptionist. However, we
are willing to train the right person with related experience in
customer service and/or pet care. We are looking for a motivated
team player and effective multi-tasker with excellent communication
skills.Why we need you:As the face of VCA, the Animal Hospital
Receptionist sets the tone for the practice as we build and
maintain each customer's trust and confidence in our abilities. The
Animal Hospital Receptionist is the pivot around which the hospital
operates and is responsible for:- Customer service functions,
including: greeting visitors, answering telephones, and guiding
clients and their pets to exam rooms.- Scheduling and confirming
appointments.- Placing outbound calls for follow-ups and reaching
out to prospective clients.- Presenting and explaining fees,
including processing payments.- Recommending, selecting, and
obtaining products and services, including prescriptions.-
Answering questions regarding products and services, including
educating clients on general animal husbandry and non-medical pet
care (i.e., heartworm prevention, housebreaking, and flea & tick
control).- Managing medical records, charts, reports, and
correspondence.- Hospital maintenance (including removal of animal
waste) and ensuring that facility is neat and clean at all times -
both inside and outside.At VCA Terrell, your voice counts! Apply
today!Benefits: We offer competitive compensation$15-$18/hour
depending on experience - along with a comprehensive benefits
package, including medical, dental, vision and paid vacation/sick
days, 401(k), generous employee pet discounts and more!If you are a
current associate, you need to apply through our internal career
site. Please log into Workday and click on the Career worklet on
the landing page or search for Find Jobs.Benefits: We offer
competitive compensation along with a comprehensive benefits
package, including medical, dental, vision and paid vacation/sick
days, 401(k), generous employee pet discounts and more!The
information in this position description indicates the general
nature and level of work to be performed. It is not designed to be
interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of associates
assigned to this job. Management reserves the right to revise the
job description or require that other tasks be performed when the
circumstances of the job change (for example, emergencies, change
in personnel, workload, or technical development).We are proud to
be an Equal Opportunity Employer - Veterans / Disabled. For a
complete EEO statement please see our career page at
vcacareers.com.
Keywords: VCA Antech, Austin , Veterinary Hospital Receptionist, Other , Austin, Texas
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