Patient Registration Representative
Company: R1 RCM
Location: Austin
Posted on: January 26, 2023
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Job Description:
As our Customer Service Representative in the Patient
Registration Department, you'll work to help our patients check
into the hospital for hospital services. You'll often be the first
face they see and the person they rely on to answer questions
during registration. You'll build trust in these interactions by
collecting information accurately and quickly, but also by
listening with compassion - not just to intake information, but to
address their fears, concerns, and questions. To thrive in this
job, you'll need to be confident with technology and typing,
however you don't need to have any previous hospital experience or
knowledge in healthcare. Bring your previous experience in customer
service and we'll teach you everything you need to know. This is a
perfect starting point to launch your Healthcare career.Since this
is a healthcare facility, all applicants must be up to date on all
vaccinations (including but not limited to COVID-19 and annual flu
shot), pass a drug test, and pass a background check prior to
hire.At R1 RCM, we deliver innovative solutions by bringing
together the best people and technologies that enable providers to
simplify the healthcare experience. Our mission is to be the one
trusted partner to manage revenue, so providers and patients can
focus on what matters most. Our 15,000+ global associates are given
valuable opportunities to contribute, innovate, and create
meaningful work that makes an impact in the communities we serve
around the world. Interested? Learn more, visit: r1rcm.comHere's
what you can expect working in Patient Registration:+ Working on
computers to intake information. You'll work across multiple
screens collecting details that must be input correctly. You should
feel comfortable working across multiple programs and typing as
quickly as patients can talk.+ Helping people who may be ill or
worried. Patients need you to be there for them and listen
carefully to ease their anxiety. You'll ask follow-up questions and
build rapport in real time.+ Fast-paced work environment. While
collecting patient and insurance information may seem
straightforward, there is a lot of variation in health plans and
coverage, that will require knowledge through training.Required
Qualifications:+ High School Diploma or GED+ Excellent customer
service experienceA team you can rely on. We care about your
progress toward career goals. This is just the first step of your
healthcare career at R1 RCM Inc.At R1, we are committed to
promoting diversity, equity, and inclusion. We are proud to be an
equal opportunity employer. We do not discriminate based on age,
color, national origin, citizenship status, physical or mental
disability, medical condition, race, religion, creed, gender, sex,
sexual orientation, gender identity and/or expression, genetic
information, marital status, status regarding public assistance,
veteran status or any other characteristic protected by federal,
state or local law. We are committed to providing a workplace free
of harassment.If you need assistance or an accommodation to
complete any part of the job application process, please contact us
at 312-496-7709 or careers@r1rcm.com for assistance.Working in an
evolving healthcare setting, we use our shared expertise to deliver
innovative solutions. Our fast-growing team has opportunities to
learn and grow through rewarding interactions, collaboration and
the freedom to explore professional interests.Our associates are
given valuable opportunities to contribute, to innovate and create
meaningful work that makes an impact in the communities we serve
around the world. We also offer a culture of excellence that drives
customer success and improves patient care. We believe in giving
back to the community and offer a competitive benefits package
including:+ Comprehensive Medical, Dental, Vision & RX Coverage+
Paid Time Off, Volunteer Time & Holidays+ 401K with Company Match+
Company-Paid Life Insurance, Short-Term Disability & Long-Term
Disability+ Tuition Reimbursement+ Parental LeaveR1 RCM Inc. ("the
Company") is dedicated to the fundamentals of equal employment
opportunity. The Company's employment practices , including those
regarding recruitment, hiring, assignment, promotion, compensation,
benefits, training, discipline, and termination shall not be based
on any person's age, color, national origin, citizenship status,
physical or mental disability, medical condition, race, religion,
creed, gender, sex, sexual orientation, gender identity and/or
expression, genetic information, marital status, status with regard
to public assistance, veteran status or any other characteristic
protected by federal, state or local law. Furthermore, the Company
is dedicated to providing a workplace free from harassment based on
any of the foregoing protected categories.If you have a disability
and require a reasonable accommodation to complete any part of the
job application process, please contact us at 312-496-7709 for
assistance.To learn more, visit: R1RCM.comVisit us on Facebook
(https://www.facebook.com/R1RCM)**R1 is a leading provider of
technology-enabled revenue cycle management services which
transform and solve challenges across health systems, hospitals and
physician practices. Headquartered in Chicago, R1 is
publicly-traded organization with employees throughout the US and
international locations.****Our mission is to be the one trusted
partner to manage revenue, so providers and patients can focus on
what matters most. Our priority is to always do what is best for
our clients, patients and each other. With our proven and scalable
operating model, we complement a healthcare organization's
infrastructure, quickly driving sustainable improvements to net
patient revenue and cash flows while reducing operating costs and
enhancing the patient experience.**
Keywords: R1 RCM, Austin , Patient Registration Representative, Other , Austin, Texas
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