Field Support Specialist
Company: Enertech Resources
Location: Canyon Lake
Posted on: January 26, 2023
Job Description:
Summary: The Field Support Center Specialist provides support to
field staff with:
- Company asset tracking (equipment and personnel)
- Documentation of hours worked and travel entitlements
- Verification of training and operational compliance
- Identification and reporting of potential safety hazards
- Serve as a liaison between the company leadership and field
staff. Key Responsibilities: Interface with field and leadership
teams to effectively provide information affecting operations of
both internal and external workforces Ability to complete tasks
that require regular monitoring, tracking and follow-up Provide
timely and accurate responses to inquiries from field staff and
leadership Review and organize data required for daily, weekly,
monthly, and quarterly reports as directed by management Provide
data analysis to payroll, operations and field staff utilizing
various means of communication (phone calls, software applications,
and in some cases fax data) Provide reports on usage, location,
required maintenance of company fleet assets and driver compliance
with FMCSA regulations - Collect, analyze, and format data received
for payroll, per diem and work assignments Work with project
controls team to ensure proper posting of project costs and
durations Frequent monitoring of weather conditions to include
notifications to field workers Verification of minimum site safety
requirements Capability to compile accurate ad hoc reports based on
operational needs Other duties as assigned Physical Demands Must be
able to pass pre-employment screening that includes background and
drug testing and participate in random testing program May be
required to work evenings and weekends Position requires working
indoors in a professional office atmosphere Minimum Qualifications:
Proven working experience in call center atmosphere Experience in
data collection and compilation Time and project management
skill/experience Ability to read, comprehend and carry out
instructions Possess strong problem-solving skills Must possess an
excellent collaborative attitude Soft Skills: Must possess
excellent communication skills (written and verbal) Must be detail
oriented and a good listener Must possess empathetic and flexible
mindset Must be able to work with a team, and independently as
required Supervisory Requirements: This position does not have
supervisory requirements - Position Type and Expected Hours of Work
This is a full-time position. The Enertech Resources field support
center provides 16 hours of coverage Monday thru Friday and 11
hours of coverage on weekend/holidays. - Work shifts will vary and
can include rotating on-call responsibilities to provide the
required coverage. Additional Eligibility QualificationsNone
required for this position. EEO Statement Enertech provides equal
employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national
origin, age, disability and genetics. - In addition to federal law
requirements, Enertech complies with applicable state and local
laws governing nondiscrimination in employment in every location in
which the company has facilities. - This policy applies to all
terms and conditions of employment, including recruiting, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves
of absence, compensation and training. Enertech expressly prohibits
any form of workplace harassment based on race, color, religion,
gender, sexual orientation, gender identity or expression, national
origin, age, genetic information disability or veteran status. -
Improper interference with the ability of Enertech's employees to
perform their job duties may result in discipline up to and
including discharge.
Keywords: Enertech Resources, Austin , Field Support Specialist, Other , Canyon Lake, Texas
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