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Field Support Specialist

Company: Enertech Resources
Location: Canyon Lake
Posted on: January 26, 2023

Job Description:

Summary: The Field Support Center Specialist provides support to field staff with:

  • Company asset tracking (equipment and personnel)
  • Documentation of hours worked and travel entitlements
  • Verification of training and operational compliance
  • Identification and reporting of potential safety hazards
  • Serve as a liaison between the company leadership and field staff. Key Responsibilities: Interface with field and leadership teams to effectively provide information affecting operations of both internal and external workforces Ability to complete tasks that require regular monitoring, tracking and follow-up Provide timely and accurate responses to inquiries from field staff and leadership Review and organize data required for daily, weekly, monthly, and quarterly reports as directed by management Provide data analysis to payroll, operations and field staff utilizing various means of communication (phone calls, software applications, and in some cases fax data) Provide reports on usage, location, required maintenance of company fleet assets and driver compliance with FMCSA regulations - Collect, analyze, and format data received for payroll, per diem and work assignments Work with project controls team to ensure proper posting of project costs and durations Frequent monitoring of weather conditions to include notifications to field workers Verification of minimum site safety requirements Capability to compile accurate ad hoc reports based on operational needs Other duties as assigned Physical Demands Must be able to pass pre-employment screening that includes background and drug testing and participate in random testing program May be required to work evenings and weekends Position requires working indoors in a professional office atmosphere Minimum Qualifications: Proven working experience in call center atmosphere Experience in data collection and compilation Time and project management skill/experience Ability to read, comprehend and carry out instructions Possess strong problem-solving skills Must possess an excellent collaborative attitude Soft Skills: Must possess excellent communication skills (written and verbal) Must be detail oriented and a good listener Must possess empathetic and flexible mindset Must be able to work with a team, and independently as required Supervisory Requirements: This position does not have supervisory requirements - Position Type and Expected Hours of Work This is a full-time position. The Enertech Resources field support center provides 16 hours of coverage Monday thru Friday and 11 hours of coverage on weekend/holidays. - Work shifts will vary and can include rotating on-call responsibilities to provide the required coverage. Additional Eligibility QualificationsNone required for this position. EEO Statement Enertech provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability and genetics. - In addition to federal law requirements, Enertech complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. - This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Enertech expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information disability or veteran status. - Improper interference with the ability of Enertech's employees to perform their job duties may result in discipline up to and including discharge.

Keywords: Enertech Resources, Austin , Field Support Specialist, Other , Canyon Lake, Texas

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