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Employee Experience Generalist

Location: Austin
Posted on: January 26, 2023

Job Description:

We're looking for an Employee Experience Generalist to join our team at -This is -not a remote role, but will have flexibility to be hybrid.
The ideal candidate will be self-driven, highly motivated, and experienced in HR operational functions including benefits enrollment and management, FMLA coordination, and state and federal employment compliance. This person will help and guide team members throughout the employee lifecycle, from onboarding through post-employment. -
At, you'll report to the Sr. Manager, Employee Experience, and support EX and cross functional leaders and employees with a wide variety of HR duties including handling new employee entry, administering benefits and leave, coordinating performance management, and interpreting policy and procedures. -
The ideal candidate is someone who has proven knowledge and experience with HRIS systems, benefits and leave administration, federal and state regulations, among others. requires multi-tasking, the ability to change from one project to another with little notice, as well as the ability to work independently under tight deadlines and under pressure while remaining friendly and professional. The ideal candidate will be a problem solver, influential and flexible. Must be customer service driven and a supportive team player.
At, you will:

  • Onboarding including managing background checks, I9 management, and E-verify
  • Serve as an EX Generalist providing information, answering questions and advising employees, supervisors/managers, on HR policies and procedures, adhering to high customer service standards
  • Maintain and interpret HR policies and procedures, and pertinent state and federal rules and regulations
  • Prepare, review, monitor, audit, explain and process correspondence, reports, forms, and transactions, and maintain confidentiality of sensitive issues
  • Administer leave programs and related benefits such as Family Medical Leave (FMLA) Americans with Disabilities Act (ADA), Leave of Absence etc.
  • Assist with all aspects of benefits administration including, benefits orientation, enrollment, managing electronic file transfers, and reconciling monthly invoices, coordinating with carriers and broker partners as needed to support employees
  • Enter, retrieve and analyze personnel transactions and benefit enrollments in various HR and third party systems and reports
  • Be an internal ambassador providing general communication and managing the internal events calendar, collaborating with the larger EX team to develop and drive company and departmental events, activities, and philanthropic programs
  • Provide backup for Payroll and other EX responsibilities
    We'd love to see:

    • 3+ years HR experience
    • Advanced knowledge of HRIS and ability to learn new technical systems, when necessary
    • Benefits and leave experience, with an understanding of requirements and documentation -
    • Excellent communication and interpersonal skills, ethics, and cultural awareness
    • Aptitude for problem-solving and thorough knowledge of HR procedures and policies
    • thrives in a fast paced environment and will collaborate well with others to accomplish team goals
    • General technical knowledge, and ability to adapt to new technologies and tools, ideally with experience in a Mac and Slack environment
    • strong written, verbal, and visual communication skills.
    • an appetite to try new things. You're curious and excited to improve your process, and always looking to learn. You ask questions and don't shy away from challenges.

      Perks and benefits:
      • Competitive compensation with generous bonus program -
      • Fully paid health, vision, and dental insurance premiums for your entire family
      • Company-paid life insurance, short and long-term disability insurance, and legal coverage
      • Remote-forward, super flexible, casual, and enjoyable environment with open PTO -
      • Charitable donation matching and community philanthropy opportunities
      • Wellness programs catered to individual needs
      • Quarterly headquarters events - all employees welcome
      • An awesome group of smart and determined coworkers, including a tight-knit team of startup veterans with integrity, passion, and senses of humor -
      • Your own Sparkletar owl character - have you seen them yet?
        If you have the exceptional combination of skills and qualities that we are looking for, then we're excited to meet you!
        Note: We encourage people from underrepresented groups to apply. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
        We are the world's largest collaborative data community and we very much believe that our people need to represent the very diverse nature of the community we are serving and customer base we are winning. We believe that diversity leads to the most creative discussions, ideas, and outcomes.
        Drug-Free Workplace is committed to providing a safe, healthy, and productive work environment. Consistent with this commitment, it is the intent of the Company to maintain a drug-free workplace.

Keywords:, Austin , Employee Experience Generalist, Other , Austin, Texas

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