Call Center Representative

Company: Lingo Staffing
Location: Austin
Posted on: January 26, 2023

Job Description:

*Lingo Staffing *is now hiring Call Center Customer Service Reps in the *Austin, TX area.*_*Call Center Representative*_ - oversees answering customer calls, listening to their concerns, and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need. Agents are tasked to verify the information extracted and is captured fully and correctly using the rules and guidelines provided by the company._*Payrate: $14.00 hourly*_*Scheduled: ** Monday - Friday 6:00AM - 6:00PM (Scheduled for 8 hours)* *Must be flexible to work overtime and weekends**Job requirements & Duties: ** Determines requirements by working with customers.* Answers inquiries by clarifying desired information by researching, locating, and providing information.* Resolves problems by clarifying issues, researching, and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.* Maintains call center database by entering information.* Keeps equipment operational by following established procedures, and reporting malfunctions.* Enhances organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.* Excellent verbal communication skills* Telephone skills* Friendly and pleasant manner* Data entry skills* Typing and word processing skills* Documentation skills* Active listening skills* Attention to detail* Problem solving skills* 1-2 years of call center representative experience* Flexible scheduled*Apply today & Call our office for an interview!** *www.lingostaffing.com** *Office #: 512-879-4900*INDRRJob Type: Full-timePay: $14.00 per hourBenefits:* Dental insurance* Health insurance* Vision insuranceShift:* 8 hour shiftWeekly day range:* Monday to Friday* Weekend availabilityWork setting:* Call centerAbility to commute/relocate:* Austin, TX: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

Keywords: Lingo Staffing, Austin , Call Center Representative, Other , Austin, Texas