Call Center Representative
Company: Lingo Staffing
Location: Austin
Posted on: January 26, 2023
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Job Description:
*Lingo Staffing *is now hiring Call Center Customer Service Reps
in the *Austin, TX area.*_*Call Center Representative*_ - oversees
answering customer calls, listening to their concerns, and solving
problems. They handle both inbound and outbound phone conversations
with clients to make sure everyone quickly gets the help they need.
Agents are tasked to verify the information extracted and is
captured fully and correctly using the rules and guidelines
provided by the company._*Payrate: $14.00 hourly*_*Scheduled: **
Monday - Friday 6:00AM - 6:00PM (Scheduled for 8 hours)* *Must be
flexible to work overtime and weekends**Job requirements & Duties:
** Determines requirements by working with customers.* Answers
inquiries by clarifying desired information by researching,
locating, and providing information.* Resolves problems by
clarifying issues, researching, and exploring answers and
alternative solutions, implementing solutions, and escalating
unresolved problems.* Maintains call center database by entering
information.* Keeps equipment operational by following established
procedures, and reporting malfunctions.* Enhances organization
reputation by accepting ownership for accomplishing new and
different requests and exploring opportunities to add value to job
accomplishments.* Excellent verbal communication skills* Telephone
skills* Friendly and pleasant manner* Data entry skills* Typing and
word processing skills* Documentation skills* Active listening
skills* Attention to detail* Problem solving skills* 1-2 years of
call center representative experience* Flexible scheduled*Apply
today & Call our office for an interview!**
*www.lingostaffing.com** *Office #: 512-879-4900*INDRRJob Type:
Full-timePay: $14.00 per hourBenefits:* Dental insurance* Health
insurance* Vision insuranceShift:* 8 hour shiftWeekly day range:*
Monday to Friday* Weekend availabilityWork setting:* Call
centerAbility to commute/relocate:* Austin, TX: Reliably commute or
planning to relocate before starting work (Required)Work Location:
One location
Keywords: Lingo Staffing, Austin , Call Center Representative, Other , Austin, Texas
Click
here to apply!
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