Contract Specialist - NBS
Company: Nelnet
Location: Austin
Posted on: January 25, 2023
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Job Description:
Nelnet Business Services (NBS), a division of Nelnet, Inc.,
provides payment technology, education services, and learning
management solutions to education and faith-based organizations,
serving more than 1,300 higher education institutions, 11,500 K-12
schools, 3,500 churches, and millions of individual students,
families, and supporters across the globe. Our culture of service
enables us to form long-lasting and trusted partnerships, while our
focus on creativity and innovative solutions empowers our customer
communities to thrive.As a Nelnet company, the perks at NBS go
beyond our benefits package. You're part of a community, invested
in you as an individual and united by our mission to create
opportunities for people where they live, learn and work.The
Contract Specialist is responsible for assisting client sales and
retention efforts by supporting the end-to-end contract process for
the business. The Contract Specialist assists the sales force and
other business entities to develop contract documentation,
maintains an accurate document filing system and contract database,
fulfills administrative tasks associated with the contract process,
ensures all contract documentation meets the company's high
standards of quality, and effectively communicates across internal
departments, as well as with customers.**JOB RESPONSIBILITIES:**1.
Facilitate and support the contract workflow, from intake through
document fulfillment and execution to back-end processing. Ensure
documentation requests are completed, delivered, executed and
processed timely.2. Develop and draft contract documentation by
identifying and clarifying requirements, researching
client-specific information and historical files, and verifying
details with SMEs, key stakeholders, and leadership, as
appropriate.3. Ensure documentation is accurate and formatted
according to client, business, and company standards. Obtain
internal quality control approvals to verify compliance with
applicable business and product-specific guidelines.4. Review,
edit, and finalize agreements and other documentation; process
documents for execution and facilitate hand-off for
implementation.5. Coordinate with other team members to ensure
effective workflow, consistent process execution, and unified
approaches to contract management.6. Leverage technology to help
facilitate an efficient contract management process.7. Interface
with finance, legal, sales, business development, sales operations,
and other business teams to address and resolve issues related to
contracts.8. Research contract matters of low- to mid-level
complexity and provide requested information and/or recommended
course of action option(s) for consideration.9. Stay abreast of
changes in product/service offerings, translating those updates to
incorporate changes/enhancements into documentation to ensure
content is current (e.g., language, terms, pricing). Update and
maintain all document templates.10. Track and manage inventory of
documentation requests from internal and external sources; report
on the contract process, request volume, status, execution, etc.11.
Manage new and existing contracts and files, paper and electronic,
to ensure organized file structure and accurate record
retention.12. Evaluate processes, approach, coordination, and
templates to recommend and implement changes for continuous
contract process and content improvement.13. Assist with special
projects, as directed by leadership.Salary Range:
$50,000-$60,000**EDUCATION:**Associate's or Bachelor's degree with
emphasis in one or more of the following: business, accounting,
law, English, technical writing, or related field.**EXPERIENCE:**1.
Minimum of two (2) years of work experience in a professional
business setting, ideally in an analytical, technical
problem-solving, or project management role.2. Business-to-business
client service and project management experience.3. Experience with
MS Office, including Word, Excel, PowerPoint, Outlook, and
SharePoint, as well as experience working with databases, CRM
systems (Salesforce), and Adobe Acrobat.**COMPETENCIES -
SKILLS/KNOWLEDGE/ABILITIES:**1. Strong sense of urgency and the
ability to adapt and work on multiple projects in a fast-paced
environment while producing quality work and meeting deadlines.2.
Detailed with a high level of accuracy.3. Knowledge of relevant
industry and marketplace (preferred).4. Excellent analytical and
problem-solving skills, critical thinking and ability to make sound
interpretations.5. Well-developed interpersonal and client
relations skills, as well as strong verbal and written
communication skills.6. Excellent prioritization, organization and
time management skills.7. Team player with the ability to handle
tasks independently to closure.8. Ability to think beyond the task
at hand and take initiative.9. Comfortable working collaboratively,
efficiently, and effectively with both internal and external
clients, stakeholders, subject matter experts, and leadership.10.
Flexibility and adaptability.11. Ability to produce
professional-quality MS Word documents in a timely manner.12. High
degree of integrity and the ability to recognize the requirements
for confidentiality.Our benefits package includes medical, dental,
vision, HSA and FSA, generous earned time off, 401K/student loan
repayment, life insurance & AD&D insurance, employee assistance
program, employee stock purchase program, tuition reimbursement,
performance-based incentive pay, short- and long-term disability,
and a robust wellness program. Click here to learn more about our
benefits: LINK (http://nelnetinc.com/careers/benefits/) .Nelnet is
an Equal Opportunity Employer, complies with Executive Order 11246,
and takes affirmative action to ensure that qualified applicants
are employed, and that employees are treated during employment,
without regard to race, color, religion/creed, national origin,
gender, or sex, marital status, age, disability, use of a guide dog
or service animal, sexual orientation, military/veteran status, or
any other status protected by Federal or State law or local
ordinance.Qualified individuals with disabilities who require
reasonable accommodations in order to apply or compete for
positions at Nelnet may request such accommodations by contacting
Corporate Recruiting at 402-486-5725 or
corporaterecruiting@nelnet.net .Nelnet is a Drug Free and Tobacco
Free Workplace.You may know Nelnet as the nation's largest student
loan servicer - but we do more than that. _A lot more._ We're also
a professional services company, consumer loan originator and
servicer, payment processor, renewable energy innovator, and K-12
and higher education expert (and that's just a shortlist). For over
40 years, we've been serving our customers, associates, and
communities to make dreams possible.EEO Info
(https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) - EEO
Letter
(https://nelnetinc.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) -
EPPA Info
(https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf)
- FMLA Info
(https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)
Keywords: Nelnet, Austin , Contract Specialist - NBS, Other , Austin, Texas
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