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Document Specialist

Company: Texas State Job Bank
Location: Austin
Posted on: January 25, 2023

Job Description:

Please paste the following URL into a browser to view the entire jobposting in the CAPPS Career Section: Youmay apply to the job directly through the CAPPS Career Section. It isnot necessary to apply both through Work In Texas and CAPPS CareerSection\\GENERAL DESCRIPTION The State Office of Risk Management (SORM) isdiverse and inclusive state agency looking for an entry level DocumentSpecialist. This person will assist with originating workerscompensation claim files by processing mail for SORM. Responsibilitiesinclude entry-level data entry work, receiving, sorting, and deliveringmail to internal departments, scanning documents, and otherresponsibilities related to the origination of workers compensationclaim files. This is an excellent position to learn the inner workingsof the documents and processes related to adjusting a workerscompensation claim. This position is an entry-level administrativesupport role in the Intake Management department and requiresdisseminating information in a general office environment. SORM is aunique state agency. We serve the public by directly serving other stateentities with their workers compensation claims, insurance and riskmanagement programs, and continuity of operations (COOP) plans. SORMsunique culture embraces communication, creativity, and criticalthinking. We hire results-oriented, curious, innovative, and adaptablepeople with a strong desire to help our clients, and one another,succeed. SORM continually seeks to enhance the agencys expertise andservice by hiring talented people whose aspirations align with theOffices vision. If you are a service-minded professional looking for thestability of state service, we would love to visit with you. As a stateemployee, you are automatically enrolled in the states retirement plan,and are eligible for additional health insurance benefits. Level ofSupervision of State Classification: Works under general supervision,with limited latitude for the use of initiative and independentjudgment. ESSENTIAL POSITION FUNCTIONS Pick up mail from Office ofAttorney General (OAG)/Mail Center twice a day. Open, date stamp, andsort incoming mail according to due date. Sort and deliver incoming mailto department bins in a timely fashion and according to set procedure.Copy priority documents and all small pages to standard size forscanning. Record receipt of checks/warrants/cash into a log and deliverto Financial Management department. Maintain and review receipt logs forincoming certified mail. Record number of return mail, certified andovernight mail pieces received into log. Process outgoing certified mailby entering recipient information into firm mailing book for accountablemail log and create shipping label for over-night mail via the FedExwebsite. Deliver out-going certified mail to OAG/Mail Center andovernight packages to mailbox according to set procedure. Processpre-auth images and recorded statements by importing the file images toFileNet storage. Prepare, sort and scan documents and medical bills toFileNet storage. Process and create bar code sheets for the priority andnon-priority documents by performing data entry into the ClaimsManagement System (CMS) for identification and tracking of documents.Perform quality assurance of scanned documents by reviewing and editingdocuments and medical bills prior to sending them to FileNet storage andto cost containment vendor. Provide back-up assistance to Receptionist.Prepare clean claim review of medical bills by creating bar code sheetsand performing data entry into the Claims Management System (CMS) foridentification and tracking of the bills and ensuring they are completedpursuant to TDI-DWC rules. Provides excellent customer service. Performsrelated work as assigned Maintains relevant knowledge necessary toperform essential j b functions Attends work regularly in compliancewith agreed-upon work schedule Ensures security and confidentiality ofsensitive and/or protected information Complies with all agency policiesand procedures, including those pertaining to ethics and integrityQualifications: MINIMUM QUALIFICATIONS Education: Graduation from astandard senior high school or equivalent One year and six monthsfull-time experience working in general office, complex clerical,secretarial or closely related field; may substitute thirty credit hoursfrom accredited college or university for the required experienceKnowledge of general office or administrative practices and proceduresKnowledge of organizational behavior, including assuming and sharingresponsibility Skill in working under pressure and meeting deadlinesSkill in organization. Skill in long-range and short-range planning.Skill in using a computer for word-processing and data entry/retrievalSkill in providing customer service. Skill in gathering and analyzingaccurate and relevant information. Skill in effective oral and writtencommunication \[Writing sample to be submitted at the time ofinterview\] Ability to receive and positively respond to constructivefeedback Ability to work cooperatively with others in a professionaloffice environment Ability to provide excellent customer service Abilityto work more than 40 hours as needed and in compliance with the FLSAAbility to work 8 a.m. 5 p.m., Monday through Friday Ability to lift andrelocate 30 lbs. PREFERRED QUALIFICATIONS Graduation from a four-yearaccredited college or university with a Bachelors degree TO APPLY Allapplications for employment with the State Office of Risk Managementmust be submitted electronically through A State ofTexas application in WorkInTexas(WIT) must be completed to be consideredOR Submit a State of Texas Application for Employment to: Attn: LindaGriffin, State Office of Risk Management, P.O. Box 13777, Austin, TX78711-3777. Military Crosswalk information can be accessedat SORM IS AN EQUAL OPPORTUNITY EMPLOYER

Keywords: Texas State Job Bank, Austin , Document Specialist, Other , Austin, Texas

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