Document Specialist
Company: Texas State Job Bank
Location: Austin
Posted on: January 25, 2023
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Job Description:
Please paste the following URL into a browser to view the entire
jobposting in the CAPPS Career
Section:https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00029673
Youmay apply to the job directly through the CAPPS Career Section.
It isnot necessary to apply both through Work In Texas and CAPPS
CareerSection\\GENERAL DESCRIPTION The State Office of Risk
Management (SORM) isdiverse and inclusive state agency looking for
an entry level DocumentSpecialist. This person will assist with
originating workerscompensation claim files by processing mail for
SORM. Responsibilitiesinclude entry-level data entry work,
receiving, sorting, and deliveringmail to internal departments,
scanning documents, and otherresponsibilities related to the
origination of workers compensationclaim files. This is an
excellent position to learn the inner workingsof the documents and
processes related to adjusting a workerscompensation claim. This
position is an entry-level administrativesupport role in the Intake
Management department and requiresdisseminating information in a
general office environment. SORM is aunique state agency. We serve
the public by directly serving other stateentities with their
workers compensation claims, insurance and riskmanagement programs,
and continuity of operations (COOP) plans. SORMsunique culture
embraces communication, creativity, and criticalthinking. We hire
results-oriented, curious, innovative, and adaptablepeople with a
strong desire to help our clients, and one another,succeed. SORM
continually seeks to enhance the agencys expertise andservice by
hiring talented people whose aspirations align with theOffices
vision. If you are a service-minded professional looking for
thestability of state service, we would love to visit with you. As
a stateemployee, you are automatically enrolled in the states
retirement plan,and are eligible for additional health insurance
benefits. Level ofSupervision of State Classification: Works under
general supervision,with limited latitude for the use of initiative
and independentjudgment. ESSENTIAL POSITION FUNCTIONS Pick up mail
from Office ofAttorney General (OAG)/Mail Center twice a day. Open,
date stamp, andsort incoming mail according to due date. Sort and
deliver incoming mailto department bins in a timely fashion and
according to set procedure.Copy priority documents and all small
pages to standard size forscanning. Record receipt of
checks/warrants/cash into a log and deliverto Financial Management
department. Maintain and review receipt logs forincoming certified
mail. Record number of return mail, certified andovernight mail
pieces received into log. Process outgoing certified mailby
entering recipient information into firm mailing book for
accountablemail log and create shipping label for over-night mail
via the FedExwebsite. Deliver out-going certified mail to OAG/Mail
Center andovernight packages to mailbox according to set procedure.
Processpre-auth images and recorded statements by importing the
file images toFileNet storage. Prepare, sort and scan documents and
medical bills toFileNet storage. Process and create bar code sheets
for the priority andnon-priority documents by performing data entry
into the ClaimsManagement System (CMS) for identification and
tracking of documents.Perform quality assurance of scanned
documents by reviewing and editingdocuments and medical bills prior
to sending them to FileNet storage andto cost containment vendor.
Provide back-up assistance to Receptionist.Prepare clean claim
review of medical bills by creating bar code sheetsand performing
data entry into the Claims Management System (CMS)
foridentification and tracking of the bills and ensuring they are
completedpursuant to TDI-DWC rules. Provides excellent customer
service. Performsrelated work as assigned Maintains relevant
knowledge necessary toperform essential j b functions Attends work
regularly in compliancewith agreed-upon work schedule Ensures
security and confidentiality ofsensitive and/or protected
information Complies with all agency policiesand procedures,
including those pertaining to ethics and integrityQualifications:
MINIMUM QUALIFICATIONS Education: Graduation from astandard senior
high school or equivalent One year and six monthsfull-time
experience working in general office, complex clerical,secretarial
or closely related field; may substitute thirty credit hoursfrom
accredited college or university for the required
experienceKnowledge of general office or administrative practices
and proceduresKnowledge of organizational behavior, including
assuming and sharingresponsibility Skill in working under pressure
and meeting deadlinesSkill in organization. Skill in long-range and
short-range planning.Skill in using a computer for word-processing
and data entry/retrievalSkill in providing customer service. Skill
in gathering and analyzingaccurate and relevant information. Skill
in effective oral and writtencommunication \[Writing sample to be
submitted at the time ofinterview\] Ability to receive and
positively respond to constructivefeedback Ability to work
cooperatively with others in a professionaloffice environment
Ability to provide excellent customer service Abilityto work more
than 40 hours as needed and in compliance with the FLSAAbility to
work 8 a.m. 5 p.m., Monday through Friday Ability to lift
andrelocate 30 lbs. PREFERRED QUALIFICATIONS Graduation from a
four-yearaccredited college or university with a Bachelors degree
TO APPLY Allapplications for employment with the State Office of
Risk Managementmust be submitted electronically through
www.WorkInTexas.com. A State ofTexas application in
WorkInTexas(WIT) must be completed to be consideredOR Submit a
State of Texas Application for Employment to: Attn: LindaGriffin,
State Office of Risk Management, P.O. Box 13777, Austin,
TX78711-3777. Military Crosswalk information can be
accessedathttps://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdfTHE
SORM IS AN EQUAL OPPORTUNITY EMPLOYER
Keywords: Texas State Job Bank, Austin , Document Specialist, Other , Austin, Texas
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