Account Supervisor
Company: GSDM
Location: Austin
Posted on: January 24, 2023
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Job Description:
Requirements
Knowledge/Skills/Abilities:
* 5+ years of agency experience (preferred) or related
communication industry experience that provides an understanding of
advertising, marketing, paid and social media, creative,
production, research, direct marketing, finance, etc.
* BA required with a preferred concentration in advertising,
communications or marketing
* Strong presentation and writing skills
* Strong listening and interpersonal skills
* Strategic thinker
* Management and team-building skills
* Must be highly organized and detail oriented in a production
intensive environment
* Proficient in MS Office Suite or Mac equivalent.
Key Characteristics/Desired Competencies:
* Lives by the GSD M core values of Integrity, Community,
Curiosity, Restlessness, Freedom and Responsibility, Winning
* Is a positive, proactive and collaborative team member
* Is a problem-solver
* Guides, advises and stimulates junior team members in order to
develop the agency's account leadership talent
* Builds strong, trusting relationships internally and
externally
External Description
Position Function: You, as an Account Supervisor, are the
day-to-day Idea Team leader and key agency representative who has
an intimate understanding of the internal and external components
that lead to the manifestation of courageous work and the daily
development of the team. You play an integral role in managing
everything on your account, both up and down. It is your
responsibility to understand the big picture of a client's brand
and connect it to individual initiatives. You keep your team
motivated to achieve overall goals and deliver on specific
initiatives. You are the conductor of an orchestra made up of
instruments on both the client and agency sides, and it is your job
to make sure they are all working harmoniously.
Position-Specific Responsibilities/Duties:
Be a Fearless Leader
You are the backbone of the team overseeing the creative process
from briefing to presentation, production and implementation. You
have a strong grasp of when to tackle it yourself, when to delegate
and when to manage. Leading the majority of client calls and
meetings, the day-to-day growth of the account is in your hands. Be
courageous and be vocal. Imagine yourself in the Account Director
role. How would you lead this client's brand into the future?
Always challenge yourself to push the Idea Team in directions that
will win for the agency, based upon your unique relationships on
the client side.
Champion Intelligent and Inspiring Strategy
Be proactive in helping to develop insightful briefs that translate
into day-to-day account activity. Be passionately devoted to
understanding the problem we are really trying to solve. And once
established, be able to effectively evaluate creative against that
inspiring strategy.
Fuel Creativity
Creative is not a department. Run the wall--engage in the work and
partner with creative directors. Inspire ideas and build on others.
Stoke the fires with the client. Talk to them about great ideas
outside of their business and set the stage for presentations.
Manage the art of delivering client feedback to creatives. It's a
critical part of the idea development. Always be building momentum.
Once the work is sold, the process is just beginning. You
relentlessly look for ways to cultivate a great idea from
production through market implementation. Everything you do is in
service of the work.
Represent
You are the face of the agency on a daily basis. Build proficiency
in writing concise, articulate client-facing communications and
POVs. The majority of all client interactions run though you. Make
us look good.
Be a Trusted Client Partner
Understand how your client makes and loses money. Know what keeps
them up at night. You consistently look for ways to help them be
heroes in their organization. Most importantly, always do what you
say you're going to do--ensure the agency delivers.
Own Financial Responsibility
The agency's money is your money. You are responsible for the daily
financial components of the business and proper management of
internal resources. You have an intimate comprehension of the P L,
scope of work and staffing plan, and how each contributes to the
health of the account.
Remain Curious
Cultivate an insatiable appetite for understanding. Seek knowledge
of the changing marketplace, emerging technology/media and how they
impact opportunities for our clients.
Maximize Talent
Train, guide and empower the team. Provide radical, generous and
ongoing candor. Be a relentless motivator and a champion for the
agency. You are responsible for shaping the future leaders of our
agency.
Be Unflappable
The team feeds off of your mojo. Be the level-headed voice of
reason, especially during the difficult discussions. Optimism is
contagious.
Own the Momentum
Continuously find ways to keep the idea team involved, informed and
inspired. Setting agendas, meeting objectives and assigning
responsibility for deliverables are all critical components that
foster group collaboration and help cultivate a winning
environment. Be the eyes and ears on the ground. Develop
relationships with influential people on the client side and the
agency side (not just at GSD M, but also with the other agencies
with whom we must collaborate). Be the leader in getting the right
SWAT team in place. You have a unique perspective in understanding
what the client is really trying to achieve--ask yourself each and
every time, "Who are the best people, inside and outside of GSD M,
that we need to bring together to solve this problem?" And this
goes beyond people--you need to marshal the right resources in
terms of all the syndicated research and case studies the agency
has at its disposal.
Keywords: GSDM, Austin , Account Supervisor, Other , Austin, Texas
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