Head Teller - Shoal Creek Drive-Thru

Company: Austin Telco Federal Credit Union
Location: Austin
Posted on: November 27, 2022

Job Description:

Shoal Creek Drive-Thru: 8929 Shoal Creek Blvd. What you'll do as a Head Teller: While managing a cash drawer, the Head Teller will be able to multitask and help other tellers with complex transactions and provide exemplary service to all members. The Head Teller will open and close memberships and/or update services for existing members, complete fraud and dispute paperwork, balance vaults, open and close the branch, among other responsibilities. The Head Teller will be able to identify opportunities to educate our members on various services, including online and phone banking options, as well as train new employees and deescalate difficult members. Shift: The full time Head Teller will be required to be available between 8:00 am to 5:30+ PM Monday through Friday and as scheduled on Saturdays from 8:45 AM to 12:00 PM. Required: 2 years of previous bank or credit union experience1 year of supervisory experienceGreat balancing recordHS Diploma or GEDFriendly customer service skillsPositive credit standing Preferred: Previous experience with Episys Symitar Benefits: 11 paid holidays401(k) planPension planBusiness casual dress codeMedical/Dental/Vision InsuranceLong/short term disabilityPaid vacation and sick leave Austin Telco Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Job Type: Full-timePay: $41,000.00 - $45,000.00 per year

Keywords: Austin Telco Federal Credit Union, Austin , Head Teller - Shoal Creek Drive-Thru, Other , Austin, Texas