Groomer Coach/ Mentor

Company: Kriser's: Natural Pet
Location: Austin
Posted on: November 27, 2022

Job Description:

Overview:Up to $1,500 Hiring Bonus Potential!Hiring bonus potential is evaluated based on test groom performance, it is not guaranteed with offer of employment.Supplemental pay $20.25 per hour v 55% commission + student stipendsSubject to change depending on State/City/County minimums.Position PurposeDo you think of your pet as a member of the family? If so, then we have a lot in common! Like you, we are extremely devoted to our pets and only want the best for them. We are a community of true pet lovers with shared interests and values. We are professionally committed to being your resource for all aspects of pet ownership including health and nutrition, training, grooming and the latest in general pet care. As a Groomer Coach/ Mentor, you help make a difference in the lives of pets by providing customers with an upscale pet styling experience to improve the look and feel of a pet's physical appearance. Depending on the incumbent's professional grooming experience, level of role and scheduling, the following grooming services may be performed: bathing, brushing, blow drying, de-matting, cutting or trimming hair/fur, gland expression, brushing teeth, nail clipping and grinding, and other specialty services.Why should you join our team?Programs and benefit eligibility will vary based on average hours worked and length of service.Full-time team members enjoy the following:Growth opportunities! Be sure to ask about our Store Manager In Training and Groomer Apprenticeship programsPTO (paid time off) - 2 weeks in first year, 3 weeks in second yearPaw-Ternity (paid Pet Adoption bonding time)Paid Parental LeaveMedical, dental, and vision insuranceHealth Savings Account (HSA)/ Flexible Spending Account (FSA) - medical and dependent care401(k) ProgramGreatly discounted, employer-subsidized pet insuranceGenerous discounts on goods and services$25K life insurance policy (employer paid)Short and Long-term disability (employer paid)Employee Assistance Program/ 24X7 - completely confidentialGroomer referral bonus programFocus on quality vs. quantity AND humanity vs. vanityResponsibilities:The incumbent must be able to perform all the following duties and responsibilities with or without a reasonable accommodation.Mentor/ Coach our Groomer Apprentices who are being trained through a renowned program that we partner with to encourage them and help them develop best-in-class practicesComplete superior grooms (e.g., bathing, brushing, blow drying, de-matting, cutting or trimming hair/ fur, gland expression, teeth brushing, nail clipping and grinding, and other specialty services)Provide a thorough hands-on pet check-in and check-out process for each pet and pet parentUse good judgment and alert pet parent of any anomalies that a dog may haveActively engage pet parents and pets, share product knowledge, and educate pet parentsAuthentically offer enhancements to meet our pet's and pet parent's specific needs to support the growth of the businessAlways treat all pets and pet parents with kindness, respect, and proper handlingPositively interact with pet parents in-person, via email, text, and phone providing them with proactive communication and exceptional serviceMaintain a clean, safe work environmentActively engage pet parents to continue to grow the businessRebook with pet parents to ensure timely, holistic care to promote pet wellnessOther duties as assignedQualifications:Must be 18 years or olderMinimum 2 years of professional experience in pet groomingGrooming tools and equipment in good working conditionPassion for dog grooming and the well-being of petsKnowledgeable in breed standard groomsSkills in scissoring, general cleaning, nail trimming, styling, and all other pet grooming functionsWillingness to be educated about the products and services offeredAbility to work a flexible schedule to meet the needs of the business, which will require evening and weekend shiftsExceptional active-listening and customer service skillsGood time management skillsGrooming certification preferredPhysical DemandsPosition requires person to be both indoors and outdoors (to assist with customer carry out)Must be able to stand 8 hours per day with or without a reasonable accommodationMust be able to lift 50 pounds on a regular basis with or without a reasonable accommodationMust be comfortable working with a wide variety of animals including small and large dogsMust be able to work around pet hair and danderIPP is proud to be an Equal Opportunity Employer. IPP recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.#HP

Keywords: Kriser's: Natural Pet, Austin , Groomer Coach/ Mentor, Other , Austin, Texas