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Leave Administration Specialist - Can Be Remote!

Company: Lockton Companies
Location: Austin
Posted on: November 24, 2022

Job Description:

Lockton is a global professional services firm with more than 8,000 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. Check out the latest insights from Lockton's experts.
A Few Reasons Associates Love Working At Lockton Include

  • Opportunities for growth and advancement, including paid training and professional development.
  • 12-week paid parental leave.
  • An emphasis on community involvement and giving back.
  • Frequent athletic and wellness events.
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!
  • We are uncommonly and perpetually independent.
    Do you enjoy administering leaves? Would you enjoy working with various clients that vary in size and industry? Do you enjoy being in a collaborative, professional environment? Then we have the position for you! **This position can be remote! **
    Due to our success and increased business opportunities, we are looking for a Leave Administration Specialist to provide excellent customer service to employees regarding all aspects of absence management. This position is a subject matter expert regarding all types of employees leave of absence, including Short Term Disability, FMLA, Long Term Disability, Unpaid leaves, etc. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.
    • Work with internal teams to conduct client policy audits
    • Collect supporting documents from Multiple Locations
    • Responsible for utilizing the tools provided to maintain compliance with federal, state, local, and union specific leave policies
    • Document policy compliance audit process in Excel
    • Create client presentations in PowerPoint
    • Provide feedback for legal requirements and policy regarding leaves
    • Provide employees/managers with information and assistance regarding potential leaves
    • Produce and track all required documentation collected during the audit process.
    • Escalate issues to the proper management resource as appropriate
    • Maintain established performance goals and help ensure the organization is meeting performance targets and complying with service level agreements
    • Provide critical thinking regarding absence management processes. Identify trends and make recommendations for continuous process improvements to management
    • Consult with clients on best practices and policy reviews
    • A Bachelor's Degree is highly desired
    • Four or more years of professional experience in absence management is preferred; Customer Service experience is preferred
    • Knowledge of FMLA regulations and requirements and ADA is required
    • Hands on experience with HR/Payroll systems is desired, along with experience using email and Microsoft Office suite
    • Must have a strong disposition toward customer service and proven aptitude for computer-based leave transaction processing
    • Legal right to work in the United States
      Additional Information
      Lockton Companies LLC is proud to provide everyone an equal opportunity to grow and advance. We strive to cultivate an environment that learns from, celebrates, and thrives because of our breadth of differences. We are committed to fostering a culture where every member of the Lockton family feels valued and accepted as they are and safe to bring their authentic selves to work every single day. At the end of the day, our mission is to ensure that our family can be anyone's family.

Keywords: Lockton Companies, Austin , Leave Administration Specialist - Can Be Remote!, Other , Austin, Texas

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